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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Amanda’s one of the best!!!
Amanda was amazing such a pleasure to talk to and very informative. She took time to explain everything and answered all my many questions. I feel much better knowing everything going Into this especially since I got three dogs. Thank you again Amanda, it was such a pleasure talking to her
Insurer: Fetch Canada
By: Ava
They are absolutely terrible
They are absolutely terrible, do not trust them with your pup insurance they deny, short pay, stall and delay any and all claims. The worst.
Insurer: Embrace
By: Nicholas McGraw
When I had a question my call was…
When I had a question my call was answered directly by a person! She was able to answer my question right away. The whole process from filing my claim to receiving payment was quick and easy. If only human healthcare was this easy!
Insurer: Trupanion
By: Miriam
The process and cost is fair.
The process was easy to follow and I was able to get security for my beloved Sammy at a fair cost. Thank you for being there for us.
Insurer: Prudent Pet
By: Steve
Claim Process
The process of filing a claim was seamless and it was handled with extreme professionalism.
Insurer: Embrace
By: Victor A Kersey
Easy to submit claims and good communication.
Though I am somewhat new to working with Embrace, I have been impressed with the ease of submitting claims and their follow-up. So far so good. Thank you. Tracy
Insurer: Embrace
By: Tracy King
They have made so easy to process my…
They have made so easy to process my claims. I have tried other insurance in the past and I find Spot to be the best
Insurer: Spot
By: Teresa
Awesome service!
Awesome service! You can tell the staff greatly care about customers and their pets. Aileen was wonderful to speak with.
Insurer: Fetch
By: Luis Pacanins
Former customer with really bad recent experiences
We had Healthy Paws since we adopted our dog almost 10 years ago. However, I got a recent notice via email that our premium would be increasing from $82 to over $400 dollars. All the documentation and notices in the online portal didn't adequately explain why, and none of the documents except the original email even mentioned the new amount, which was way at the bottom in basically the tiniest text possible. Extremely hard to cancel via email. I received three emails that acknowledged that my request had been received, but no real reply until I followed up with stronger wording, after which I was given the runaround again. Eventually I was able to get a (very nice) representative on the phone and canceled that way, but wow. I really think Healthy Paws has gone steeply downhill in the last couple of years and shifted to misleading practices that gave this longtime customer a horrible impression of them in the end.
Insurer: Healthy Paws
By: Nicole N.
We sent in a claim and it is still in…
We sent in a claim and it is still in for review two months later.
Insurer: Embrace
By: Greg Fenton