208,464+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,464 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,706 reviews

4.9
Healthy Paws

10,966 reviews

4.9
Fetch

5,214 reviews

4.9
Trupanion

58,989 reviews

4.9
Pets Best

14,634 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified March 09, 2026

The payment was made quickly and…

The payment was made quickly and relieved me of a lot of stress.

Insurer: Trupanion

By: Genie

Verified March 09, 2026

Signing up was easy

Signing up was easy, Darren was courteous and answered all my questions!

Insurer: Nationwide

By: Vincent

Verified March 09, 2026

The documents were mislabeled after…

The documents were mislabeled after they were uploaded which caused my full claim not to be paid out on the first review. It took multiple calls for them to finally get it correct.

Insurer: MetLife

By: customer

March 09, 2026

Some of the worst customer service I've…

Some of the worst customer service I've ever experienced. In an emergency situation I was told by the online chat agent that I needed to speak with a supervisor over the phone and that I would get a call from them in, at most, 48 hours, which was already frustrating, but that I was listed as priority since it was an emergency so it would probably only be 4 or 5 hours. It actually took them 8 days. 8 working days. Completely useless. They were rude, dismissive, and actually found some pretty creative ways to make everything worse, such as cancelling my refund cheque (which took 6 weeks to arrive) the day before it arrived, just to then issue another one (which took another 6 weeks to arrive). If you want a company that actually cares about pets or humans, this is not it.

Insurer: Fetch Canada

By: Meghan Macdougall

Verified March 09, 2026

Easy and comprehensive.

Easy and comprehensive.

Insurer: Nationwide

By: Tafina Adgers

Verified March 09, 2026

I submitted a claim and it was easy to…

I submitted a claim and it was easy to get reimbursed

Insurer: Spot

By: customer

Verified March 09, 2026

Spot is the BEST!!!!

Spot is the best pet insurance that i have found. To offer 80% back on all expenses is a major plus.

Insurer: Spot

By: Rasheen Castro Sarmiento

Verified March 09, 2026

Easy to work with

Easy to work with, prompt response.

Insurer: Spot

By: Patty Hawkins

March 09, 2026

Cost duplicated in 5yrs

I insured my pet under the understanding that they wont increase the cost given my dog age, coincedentally, as my dog gets older the premium has almost duplicated. Luckily in 5 years i never had to submit a claim so i cannot say wheter they do pay or no. For reference, this is what i paid for a mixed rottweiler since we got her at 2yrs old 2021-$109 2022-$110 2023-$124 (13% increase y/y) 2024-$157 (27% increase y/y) 2025-$188 (20% increas y/y) 2026-$220 (17% increas y/y) From 2021 to 2026 the insurance increased duplicdated (101%)

Insurer: Trupanion Canada

By: Sonia Torres

March 09, 2026

Pets Best is the BEST!!

Our 2 y/o cat suddenly started crying out in pain one afternoon which resulted in a visit. Two visits, a procedure and hospital stay later for bladder stones, I have been shouting Pets Best's praise from the rooftops. We could t have gotten him the help he needed if we didn't have insurance. The claims process, communication, and payment is easy and straightforward. Thank you!!

Insurer: Pets Best

By: Tara

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