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Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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easy to deal with
easy to deal with, very easy claim process. Many option to receive a payment.
Insurer: MetLife
By: customer
Healthy paws covered my dogs surgery…
Healthy paws covered my dogs surgery with ease!
Insurer: Healthy Paws
By: Emma
I started with Healthy Paws 11 yrs ago…
I started with Healthy Paws 11 yrs ago paying $36 a month with a $100 annual deductible and a 90% reimbursement. Over the years the monthly rate climbed to $156 pr mo. With all else remaining the same. I was recently told that as of 2026 because my dog was 11 and had cancer surgery that my plan would be changed to a monthly payment of $107 with a $500 deductible and a 70% reimbursement. They said I was no longer eligible for my previous plan. I called asking why older pets are being discriminated against and basicallyI was told too bad take this or leave it. I also asked for the 5th time why Healthy Paws doesn’t offer a senior citizen discount explaining that often older people depend on animals for companionship and want to be able to take proper care of them. I was told there is no senior discount, none is planned so I just had to expressed my disappointment at their callousness and greed. I can’t get insurance from any other company due to my dog’s previous existing conditions of allergies and now cancer. I have absolutely no respect for this company since Chubb took over and would STRONGLY advise everyone to do their homework and consider other companies. This place will raise your monthly premium at their whim without warning. In my opinion the only thing they do right is the speed with which claims are paid out. I usually receive my reimbursement within weeks. Apart from that, they are a heartless, money grabbing company that will think nothing of screwing you and in turn your beloved pets, over at any point in time.and there is absolutely no recourse you have. They literally have you by the b**** and they know it and take full advantage of squeezing every penny out of you they can get AND at the worst possible time when your pet is seriously ill and old.The only ones who end up paying the price if you are forced to drop the insurance is your pet. That’s just not right. Shame on them. I would welcome any executive from Healthy Paws to reach out to me, give me a call, and listen to concerns of not only the average pet owner but of the seniors who only want to do right by their best friends even if it means going without to provide for them. Many seniors with pets are on a very fixed income and this company couldn’t care less. I’d love to know what their CEO and CFO’s annual salary is! It’s disgraceful
Insurer: Healthy Paws
By: Janice
The moment I file a claim they are very…
The moment I file a claim they are very quick to respond to me by email and letter. I know exactly where I am in regards to my copay. Also they are very helpful on the phone!
Insurer: Pumpkin
By: Anne
I have nothing bad to say about healthy…
I have nothing bad to say about healthy paws. I’ve had them since my dogs were puppies (2019 and then 2nd policy in 2021). I have the 80/20 plan with $500/$250 deductibles and the price is still great. I’ve just submitted a tremendous bill for my dogs emergency surgery and within 2 days the money hit my account (almost $9800!). My other dog has allergies and they cover his allergy injections every month as well. They’ve processed claims as fast as same day. I recommend them to everyone I know or meet that has an animal. The one or two times I’ve had to call everyone has been helpful and friendly. I couldn’t ask for a better plan.
Insurer: Healthy Paws
By: Vanessa Viera
You should let people know that they have to pay up from
Should let people know that they have to pay up front
Insurer: Embrace
By: Doug Williams
Healthy Paws makes claims easy from…
Healthy Paws makes claims easy from start to finish. We have used them for 7 years for both of our dogs.
Insurer: Healthy Paws
By: Kimberly Rafko-Caldwell
I had choose them because of the plan I…
I had choose them because of the plan I always believed in having preventive care because it helps in the long run and also Nyah plan is not costly
Insurer: MetLife
By: gayle addison
Quick customer service!
Quick customer service!
Insurer: Spot
By: customer