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Disappointed with coverage
Our dog's tooth cracked and she had to have it extracted. Part of the extraction process involved teeth cleaning, and Pets Best refused to cover this charge even though it was not a preventative cleaning. We called them to explain this and they still refused to cover it.
Insurer: Pets Best
By: Valerie
Customer service is great
Customer service is great. No waiting on hold forever. Options for coverage are explained clearly, and they make sure we are choosing the best plan for our pet.
Insurer: ManyPets
By: customer
Representative
Representative Derrick was very patient in answering our many questions in an unhurried manner.He was very knowledgeable about how Trupanion works.
Insurer: Trupanion
By: Barbara Dworkin
Not worth it
Does not cover anything and terrible service
Insurer: Trupanion
By: Peyton
Quick response and money back in my…
Quick response and money back in my account for certain services.
Insurer: Figo
By: Sheryl
Excellent coverage
Super fast turn around on processing my recent claim. Was stressed out that the bill was so high but they covered 90% after meeting my deductible and copy. Im very pleased with this insurance.
Insurer: Pets Best
By: nataly aponte
Great service
I’ve had nothing but a positive experience working with embrace as my pets insurance. All the claims I’ve submitted I’ve had help on. All the representatives I’ve spoken with concerning any and all questions for my pet and claims I’ve submitted have been answered. I highly recommend embrace.
Insurer: Embrace
By: Pedro Rosales
The Fetch Pet Insurance is an easy way…
The Fetch Pet Insurance is an easy way to rob people in need that loves their pets the customer service line is terrible you can't get through with a live person.I have Fetch for 2 years now and the first time I submitted a claim because it was an emergency my claim was denied. I sent the all documents they were required and their answer was a nonsence response for the denial. It would be nice to know before I spend thousands of dollars that FETCH TRULY DOES NOT COVER ANYTHING AND THEY JUST STEAL YOUR MONEY. Respose to you Fetch 9/5/23 If I would known before I spend thousands of dollars I do not have on paying FETCH that it would not cover anything,I would never waisted my money. I regret with all my heart not putting my money on a savings account in case of an emergency like this one, my dog injured his right leg and his previous problem was on his left leg. Fetch do not said anything until you file the claim. When I first started I called and I ask very specific questions to the agent and never was stated to me that it does not cover the other leg.
Insurer: Fetch
By: Evelisse Feijoo
They rob me for 2 years
The Fetch Pet Insurance is an easy way to rob people in need that loves their pets the customer service line is terrible you can't get through with a live person.I have Fetch for 2 years now and the first time I submitted a claim because it was an emergency my claim was denied. I sent the all documents they were required and their answer was a nonsence response for the denial. I would be nice to know before I spend thousands of dollars that FETCH TRULY DOES NOT COVER ANYTHING AND THEY JUST STEAL YOUR MONEY.
Insurer: Fetch
By: Evelisse