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Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good experiences so far
We adopted two male sibling cats and needed to find insurance for them. When I called Fetch to get information they were very helpful and informative. They set my boys up with insurance that was affordable. Little did I know that about eight months later I would need to submit a claim for one of them after an emergency room visit. It was easy to submit the claim and was reimbursed quickly .
Insurer: Fetch
By: Jo Zagorski
Simple And Easy
Easy to submit everything through the app and email communication was simple and clear to understand now just waiting on my reimbursement which will also come easily as a deposit directly into my bank. Pets best gives me peace of mind especially with 3 dogs all different breeds
Insurer: Pets Best
By: Jamie Morrison
Fetch makes it very easy to understand…
Fetch makes it very easy to understand what is covered, upload claims, and track progress. We have insurance for all of our cats and are very happy with the service.
Insurer: Fetch
By: Melanie Klym
Very happy with Fetch
Very happy with Fetch! I have had zero problems submitting claims and Fetch Has processed my claims without any issues. I am very happy with this pet insurance!
Insurer: Fetch
By: Lisa Sowins
Very easy to subscribe and set up a…
Very easy to subscribe and set up a plan, best pricing as well!
Insurer: ManyPets
By: Denise
I am a newer policy holder to fetch
I am a newer policy holder to fetch . So far I have had nothing but a positive experience. Filling out my policy paperwork was simple and easy and somebody was always available if I had questions. No I have recently submitted a claim for my pet who out of the blue was experiencing a tremendous amount of pain. The vet bill was high and I am so thankful I had Fetch to protect us and our pet. The claim process was easy and in a couple of weeks we were reimbursed for the percentage of our policy provided, I would recommend Fetch and will use for other pets.
Insurer: Fetch
By: Danni
Very happy with Fetch
Covered everything. Paid within 10 days for my first claims and 2 days for the rest. Highly recommend. Very easy to deal with didn’t even have to talk to anyone did it all on the app and got paid directly
Insurer: Fetch Canada
By: Austin Good
Hassle free process 😄
We have had to make a couple of claims in the past year for surprise issues that would have cost a few thousand dollars. The process of making a claim, both times, has been super easy and processing time was pretty quick. No hassle. Much appreciated.
Insurer: Fetch Canada
By: duncan macdonald
Highly recommended!
The claim process was super simple and my check came so fast!
Insurer: Embrace
By: Jamie
Fetch is great
Fetch is great! The streamlined electronic claim submission and digital app have made the claims process very easy. They send timely texts to let you know where your claim is in processing. So much simpler than how Pet Plan processed years ago. Our almost 9yo JRT mix has been insured since we adopted her. If anyone knows about JRTs you will understand the peace of mind insurance brings. The complaints I've read seem to be from folks who don't understand how claims are processed. Unlike people medical insurances, Fetch starts off considering 80% of the bill (the first 20% is our responsibilty to pay) then the deductible that you chose when you signed up is subtracted. After that, what's left that has been found insurable is paid to you. Direct deposit is the best! When choosing pet insurance deductibles are important to understand. I worked out the numbers for myself and here goes: a 80/20 plan with a $300 deductible will not repay you anything until you've spent over $375 but they will apply the appropriate charges to your deductible for that condition. Then if further treatment is needed for that, your deductible is met and allowable charges will be paid at 80%. With an 80/20 $500 deductible plan, you wouldn't get anything back until your bills submitted for that condition exceed $625. Submit all of your bills to apply to the deductible in case of future claims for the same condition. It's very simple. The math works out! Choose wisely when you sign up and you'll be very happy.
Insurer: Fetch
By: J J