154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 23, 2023

Awful

We had been recommended petsbest by our vet when we had brought our dog in. We had bought her two days before we signed her up for pet insurance. She had a seizure a week later and pets best is considering it pre existing. Not sure how it's pre existing when we literally just bought her a week prior she was 6 weeks old. I will never recommend this company to anyone. Our dog was diagnosed with a liver shunt and we now have to put her to rest as we can't afford her surgery and petsbest won't help cover any costs due to it being "pre existing"

Insurer: Pets Best

By: Heidi

Useful
Verified September 23, 2023

Excellent coverage!

Quick and easy handling of claims. No hassle.

Insurer: Spot

By: Laura

Verified September 23, 2023

Quick turnaround on claims

Quick turnaround on claims. It did take me awhile to learn how to do the online claims though. People were friendly and helpful.

Insurer: Spot

By: Ronda McLean

September 23, 2023

The good news is they pay the claims…

The good news is they pay the claims very well. Unfortunately the claims process can be a nightmare. I had to send in the information countless times and waste much valuable time but ultimately my claims were all paid to my satisfaction. My recommendation is to process the claims through email . Send invoices and soap notes from the vet and in the email let them know what is attached so they can’t say they don’t have it. That was the biggest headache. Customer support was terrific. Thank you

Insurer: MetLife

By: shari kaplan

Verified September 23, 2023

Elmo my dog has cancer typically no…

Elmo my dog has cancer typically no treatment for this type of cancer however elmo was treated up. Most care concern thru his insurance however elmo I have him on supplement he seems to have no.pain I so happy h

Insurer: Embrace

By: Nelida Rios

Verified September 23, 2023

First Time to Make A Claim

This was my first time to make a claim, and I was very pleased that all worked as expected. Submitting the claim was easy and response time was fast. Once I reached my deductible I immediately received a check for the amount over that. I am so glad I purchased Embrace!

Insurer: Embrace

By: Barbara Powell

Verified September 23, 2023

Figo is excellent pet insurance

Getting Figo pet insurance was the best decision I made to cover my Corgi pup. It’s no hassle and reimbursements are processed very quickly.

Insurer: Figo

By: Thomas Fellows

September 23, 2023

Great Pet Care for My Fur Baby

I always want the best for my Fur Baby Snow so I take Him to Bond Vet of Garden City L.I. where they take care of Him like their own Pet. And thanks to Lemonade Insurance coverage he gets all the necessary vqccines and preventive care needed ...

Insurer: Lemonade

Veterinarian: Bond Vet Garden City Long Islang Ny

By: Edwin

Useful
Verified September 23, 2023

Customer service is 24 7 and…

Customer service is 24 7 and friendly, knowledgeable and pricing I'd decent.

Insurer: Trupanion

By: Martina

Verified September 23, 2023

Embrace representatives care about your pet

Embrace representatives care about your pet as they listen and understand. Claims are easy to submit online and Embrace keeps you informed with an expeditious review and reimbursement. Having this multi-pet policy is reassuring for the health of my pet family.

Insurer: Embrace

By: Steven

Compare top pet insurance providers plans.