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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Awful
We had been recommended petsbest by our vet when we had brought our dog in. We had bought her two days before we signed her up for pet insurance. She had a seizure a week later and pets best is considering it pre existing. Not sure how it's pre existing when we literally just bought her a week prior she was 6 weeks old. I will never recommend this company to anyone. Our dog was diagnosed with a liver shunt and we now have to put her to rest as we can't afford her surgery and petsbest won't help cover any costs due to it being "pre existing"
Insurer: Pets Best
By: Heidi
Excellent coverage!
Quick and easy handling of claims. No hassle.
Insurer: Spot
By: Laura
Quick turnaround on claims
Quick turnaround on claims. It did take me awhile to learn how to do the online claims though. People were friendly and helpful.
Insurer: Spot
By: Ronda McLean
The good news is they pay the claims…
The good news is they pay the claims very well. Unfortunately the claims process can be a nightmare. I had to send in the information countless times and waste much valuable time but ultimately my claims were all paid to my satisfaction. My recommendation is to process the claims through email . Send invoices and soap notes from the vet and in the email let them know what is attached so they can’t say they don’t have it. That was the biggest headache. Customer support was terrific. Thank you
Insurer: MetLife
By: shari kaplan
Elmo my dog has cancer typically no…
Elmo my dog has cancer typically no treatment for this type of cancer however elmo was treated up. Most care concern thru his insurance however elmo I have him on supplement he seems to have no.pain I so happy h
Insurer: Embrace
By: Nelida Rios
First Time to Make A Claim
This was my first time to make a claim, and I was very pleased that all worked as expected. Submitting the claim was easy and response time was fast. Once I reached my deductible I immediately received a check for the amount over that. I am so glad I purchased Embrace!
Insurer: Embrace
By: Barbara Powell
Figo is excellent pet insurance
Getting Figo pet insurance was the best decision I made to cover my Corgi pup. It’s no hassle and reimbursements are processed very quickly.
Insurer: Figo
By: Thomas Fellows
Great Pet Care for My Fur Baby
I always want the best for my Fur Baby Snow so I take Him to Bond Vet of Garden City L.I. where they take care of Him like their own Pet. And thanks to Lemonade Insurance coverage he gets all the necessary vqccines and preventive care needed ...
Customer service is 24 7 and…
Customer service is 24 7 and friendly, knowledgeable and pricing I'd decent.
Insurer: Trupanion
By: Martina
Embrace representatives care about your pet
Embrace representatives care about your pet as they listen and understand. Claims are easy to submit online and Embrace keeps you informed with an expeditious review and reimbursement. Having this multi-pet policy is reassuring for the health of my pet family.
Insurer: Embrace
By: Steven