225,096+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,096 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very honest and makes things easier
Very honest and makes things easier
Insurer: ASPCA
By: Erin Harmon
Sonnet was great to deal with but your…
Sonnet was great to deal with but your claims people have been terrible to deal with. They reached out for my information on my vehicle on December 6th and I gave it to them..have not heard back from them yet on getting my car repaired. Well over a month now driving around in a damaged vehicle
Insurer: Sonnet
By: Lindsay
5 weeks to process my claim
it took well over one month to have my claims processed. only to find out that PETS BEST paid only about 35% of the total claim . It should have never taken 5 weeks to process my claims. Plus , I had a new claim , I tried 3 times to upload the new claim and the system continued to reject the claims . this was the message I got **** We are unable to verify that your pet had coverage on the date of treatment you specified. If you feel this is incorrect or have any other questions about this claim you are attempting to submit, please contact Customer Care*** so i connected with live chat LAURA . it took forever to connect with her and she was no help and just told me to email my new claims and they would take care of it . what is going on with this company ??? i might just be checking into another pet insurance company depending the outcome of my new claim . its been one problem after another since i became a customer of pets best .
Insurer: Pets Best
By: disappointed
I have had a few eat insurance comapny
I have had a few Different insurance companies and am so Glad I now have Pets Best! This is the easiest and most affordable insurance around! Highly Recommend
Insurer: Pets Best
By: Laurie Alessi
Life saving
Great company, no claim problems.
Insurer: Nationwide
By: Brenda
The worst possible insurance
The worst possible insurance. Never use them. They seem to be cheaper than other insurances, but that's only because they have limited staff, it's impossible to get hold of them and receive the coverage you are entitled to.
Insurer: Sonnet
By: Tatevik Movsisyan
Mad about two month deposit. Otherwise fast and convenient service.
It was very fast and simple to get auto insurance which was great but I felt mislead because the payment policy was not made clear until later. You pay for the last two months as a deposit which is a total rip off. When I’ve cancelled at other insurers, there’s only a small cancellation fee and they will sometimes refund for the remainder of the month. Also my pricing was quite high.
Insurer: Sonnet
By: Erik
It has been over a month and I have not…
It has been over a month and I have not been in contact with back about my claim
Insurer: Sonnet
By: Chris
Very easy to use and sign up
Very easy to use and sign up, I would recommend for anyone to use
Insurer: Sonnet
By: Andrew