225,223+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,223 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thank you Pets Best
"I have had Pets Best for 5 years and have never had to file a claim which is lucky! However, this past month my dog, Murphy has been very very sick and we don't know why. I have taken him to the vet and ER multiple times and been able to let them do whatever they can to help him without thinking about the cost because of Pets Best which is such a relief in such a high stress situation. I have recommended Pets Best to friends in the past but now I actually have the personal experience to say that this is by far the easiest insurance process I have used which includes my own health insurance. Thank you so much "
Insurer: Pets Best
By: Anna
Peace of Mind and an Easy Claims Process
I’ve been very pleased with my experience with Pets Best. The claims submission process is straightforward and easy to navigate. The turnaround time for processing and reimbursement has also been impressively quick. Having pet insurance with Pets Best has provided me with such valuable peace of mind, especially when unexpected veterinary expenses come up. It makes a stressful situation much easier when I know I can focus on getting my pet the care he needs rather than worrying as much about the financial side of things. I’m very grateful for the coverage, the efficient claims process, and the service I’ve received from Pets Best. Thank you!
Ease With Emergency Care
My pet had an emergency and Pets Best was there for us to cover the care. The claim process was fast and simple.
Insurer: Pets Best
By: Maura
Pets Best Insurance
The best pet insurance I've ever had. Easy to understand, reasonable cost and quick process claims.
Denied
Denied an emergency vet visit because somehow a broken bone is a pre-existing condition? No recourse or re-review is possible until I go through my state's complaint process.
Insurer: Pets Best
By: Miranda
Bordatella
"My dog has a pretty severe reaction to the injectable version of the Bordatella shot and has to get a Benadryl before hand. I didn't know whether Pets Best would consider the Benadryl necessary and they did when the processed the claim!. I have referred many people because their processes and support are fast and friendly!
Insurer: Pets Best
By: Phyllis
Always easy
So easy to submit a claim and they were very fast to review it and to pay to my account. I’ve been very very happy with them.
Renewal rate
Switched to MetLife from ASPCA for cost. Never put in a claim but second year premium went up 160.00. Called customer service told increase do to age 4yrs to 5yrs and where I resided didn’t change and inflation. I could not see why I was being raised over 40%. Cancelled policy beware of their pricing policy
Insurer: MetLife
By: Vincent
Pets Best Garbage Insurance
Pets Best stiffs you on claims but the first on line to collect their premiums. Nothing is a covered service. Absolutely the worst.
Jackson’s Emergency Pet Visit
I had to take our pug Jackson to the emergency vet late at night because he was coughing and gagging. We were worried that he had swallowed something that was blocking his airways. Fortunately, the X-rays showed that he didn't have any obstruction and gave him a cough suppressant. I submitted our claim to Pets Best that very night and they notified me the very next day of the benefits and coverage. I received the payment 6 days later. I am so relieved to have pet insurance from Pets Best as they are incredibly responsive and timely.