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Pet parents across the U.S. and Canada have left over 216,984 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Everything as promised.
I have had this insurance for several years now and have never had a bad experience. The contract is very clear. There are no gray areas as far as I've ever seen. Once the deductible is met the process of submitting a claim and getting reimbursed is relatively quick and easy.
Insurer: MetLife
By: Daniel Allvord
rapid response on submitted claim
rapid response on submitted claim
Insurer: MetLife
By: Robert
I signed up for the 30 day FREE offer…
I signed up for the 30 day FREE offer and then went to continue coverage had a financial hardship come up so I had to cancel the next day. Well guess what that 30 day free offer wasn’t actually free they charged me $50 and didn’t give me the full refund they promised!!! I got an email saying if you cancel within 30 days you get a FULL REFUND!!! This isn’t true they are scammers that want an arm and a leg to cover your pet. Just go with care credit and another insurance that doesn’t overly charge you and tell you lies! These aren’t people who care about our pets they care about your money and will go against the emails they send. Don’t believe anything they tell you!!!! The claim they said that happened during the supposedly free 30 days was never processed I still had to pay with care credit and told them to cancel the claim since I had to pay anyways out of pocket which is against the point of having their insurance. Worse experience ever with them!
Insurer: Trupanion
By: Liz Smith
Very pleased with the simplicity of…
Very pleased with the simplicity of submitting claims and the timely refund . I purchased insurance for my weimaraner just in case something catastrophic were to happen. I opted for a high deductible and 20% co-pay. Unfortunately my dog became ill in Dec. and I don't have the added stress of dealing with all the vet bills. Highly recommend Spot Pet Insurance
Insurer: Spot
By: Mary A.
Very pleasant to deal with after being…
Very pleasant to deal with after being a customer for 11 YEARS!
Insurer: Embrace
By: STan
Trupanion met all our needs when we had an unexpected medical issue for our dog…
Trupanion met all our needs when we had to take our dog to the emergency vet and the visit revealed a much more serious and unplanned issue that required surgery. Trupanion insurance was there when we needed the coverage. The claims process was easy and payments were received quickly. Because our veterinarian worked with Trupanion, the claims were submitted to Trupanion directly by the vet hospital. We appreciated the great customer service received as well.
Insurer: Trupanion
By: Ana Maria
Fast claims resolution !
Fast claims resolution !
Insurer: Nationwide
By: Francisco
So far I am handling this just fine
So far I am handling this just fine. I will see when claims are submitted.
Insurer: Fetch
By: Bernadette Medeiros