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My claims have been handled quickly and…
My claims have been handled quickly and I receive communications during the process.
Insurer: MetLife
By: Deborah Buchanan
My dogs policy lapsed by accident and…
My dogs policy lapsed by accident and instead of letting me reinstate her policy you made me purchase a new policy that’s costing me around $60 more a month. I’ve never had a single issue with you until now. I’ll think twice before recommending you in the future.
Insurer: Nationwide
By: customer
No response
I have sent 4 emails to Pumpkin asking for information about medical records. 11/16, 11/27, 12/6, 12/12/2025 I have not heard ANYTHING from them. I'm concerned..if they don't respond to a simple email, what would happen if I had a claim??
Insurer: Pumpkin
By: Aimee Najarian
The timeline it took to return on my…
The timeline it took to return on my claim.
Insurer: MetLife
By: Walter bligen
Embrace has always been very good to me…
Embrace has always been very good to me and my pet. They are very helpful and response quickly when I have a question about coverage. They also process my claims in a responsible time.
Insurer: Embrace
By: Analyssia Pacheco
Affordable & filing is easy
Filing a claim is really easy, it is all done on line. Agents are always friendly and helpful. Claims are settled quickly. Metlife offers tailored plans that are affordable.
Insurer: MetLife
By: customer NickC
Simply the best
We could not be more pleased with the quality of customer service we have enjoyed with MetLife Pet Insurance, and the level of coverage beats any policy we have had for any of our pets in the past. Simply the best!
Insurer: MetLife
By: bookaday
Easy and simple reimbursement
Easy and simple reimbursement, and extensive coverage!
Insurer: MetLife
By: Roger King
Claims take too long to process at…
Claims take too long to process at various times.
Insurer: MetLife
By: customer