221,108+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,108 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great pet insurance company! Nothing but positive interaction
I have had dogs for the last 60 years and I have never had pet insurance. I have no.idea why I signed up my current pup for pet insurance. I guess it was a God thing. My dog has been very sick with some very big diseases, including positive heartworm, which required treatment. She has Cushing’s disease in hypothyroid and damage from the heartworm, which is a lot. I feel guilty for turning so many receipts for reimbursement into the insurance company, but they have never even hinted at the fact that my bills were so high. I’ve talked to the Customer Service agent a couple times, in tears, and they assured me that they were sad for my puppy, but they would keep paying for my bills. I have a guilt complex lol and didn’t like that I had turned in so many receipts for reimbursement. They are prompt and efficient. They do not give one iota of a bit of grief. They are one of the best customer service companies that I have worked with in my lifetime. I would not ever hesitate to go ahead and get insurance through Best Petsand if my pup doesn’t make it, then if I get another dog, I will certainly get this insurance again.
Insurer: Pets Best
By: JJ
Don’t get a vet clearance before you purchase insurance
I had some concerns with my puppy when we first adopted him, so I took him to the vet. They gave him the all clear, said none of my concerns looked like they would continue on. A month later I purchase the insurance thinking I was in the clear because my dog was cleared by the vet. Fast forward 8 months and my dog has similar on going issues, different diagnosis from what we thought. But because I brought up concerns with the vet and they cleared him, Fetch says it’s a pre-existing condition that is not covered as well as anything that comes from it. What a scam. Don’t get an all clear from the vet before purchasing pet insurance.
Insurer: Fetch
By: Amanda Dreger
Unfair claim denial
A recent claim was rejected claiming it was for a pre existing condition which clearly it was not (medication that was prescribed following a recent injury which caused GI issues). It was to treat those issues - nothing to do with past GI.
Insurer: MetLife
By: SLP
It was extremely easy to do online
It was extremely easy to do online. I did not have to call and talk to anyone price for too bad for all the options that I chose. We have to wait and see how the claim process is when I have a claim but so far I’m happy with the company
Insurer: Pumpkin
By: Raymond
The fellow over the phone was great
The fellow over the phone was great. He got me set up right away and was clear about everything.
Insurer: Trupanion
By: kerry
The communication was wonderful
The communication was wonderful. I was consistently updated as to the status of our claims. The process was easy and the amount of time needed to process the claims was fine.
Insurer: Fetch
By: Gay Dallek
Was a previous customer do it was…
Was a previous customer do it was basically reopening my account
Insurer: ASPCA
By: David F
I did not open this account.
I did not open this account. Please do not approve it.
Insurer: Nationwide
By: customer
Easy to use
Simple and easy ti sign up. Affordable rates
Insurer: MetLife
By: Richard Champion
I'm happy with the phone and the deal I…
I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for.
Insurer: Nationwide
By: customer