154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 20, 2025

Pays fast

They pay fast. I submitted a claim this past week and it was paid within 3 hours.

Insurer: Healthy Paws

By: Rob Christine

December 20, 2025

Embrace pet insurance is not worth the $!

Embrace pet insurance will try to not pay claims. My dog had burs from his morning walk and I took him to the vet because he was trying cough it up. Embrace has now decided my 3 year old pup will not be covered due to his coughing. I wonder if the people at embrace ate some burs if they might cough? This is ridiculous on every level. DO NOT WASTE YOUR $!!

Insurer: Embrace

By: Claire Winslow

Verified December 20, 2025

Great pet insurance

I had multiple experiences using my pumpkin insurance policy, friendly and fast customer service. ( You actually can speak with a real person!!) A new feature they offer is get paid before you pay the vet, which you don’t actually get paid before the vet. They will reimburse you quickly after, once you submit the paid invoice (if you have a pre auth.) which was confusing and contradicting. However being able to pre authorize treatment was helpful and moved the reimbursement process along quickly. I will not go without pet insurance and am happy with pumpkin insurance group! Would most defiantly recommend and have!

Insurer: Pumpkin

By: Amanda

Verified December 20, 2025

Pumpkin has always paid claims in a…

Pumpkin has always paid claims in a timely manner.

Insurer: Pumpkin

By: Mary Morin

Verified December 20, 2025

Healthy Paws paid immediately in a day…

Healthy Paws paid immediately in a day or two when my cat was suddenly diagnosed w kidney injury and kidney disease. It was a great relief, given the daunting bills and they paid much of an ER visit. I highly recommend them!!

Insurer: Healthy Paws

By: JillG

Verified December 20, 2025

Quick responses!

Quick responses!

Insurer: Nationwide

By: customer

Verified December 20, 2025

Knowledgeable and helpful customer service

As stressful as this can get when your pet gets sick the insurance company makes the whole process of submitting the claim and communicating very well and as promised on time. The customer service was very helpful and understanding, answered all of my questions and concerns. They explained step by step what I need to do and they responded fairly quickly. We are pleased so far with MetLife Pet insurance .

Insurer: MetLife

By: Joanna

Verified December 20, 2025

It’s been a week since submitting my…

It’s been a week since submitting my claim and I still Haven’t heard a thing much less been reimbursed.

Insurer: Pumpkin

By: Kristina

Verified December 20, 2025

Thankful we had Spot this year

Thankful we had Spot this year! Our doggo decided to go wild the last few months of the year and spot helped us get a good portion of her vet bill back once we met the deductible. The response and refund was quickly processed and directly deposited to my account!

Insurer: Spot

By: KAYLEY

Verified December 20, 2025

10/10 recommend

The man that u spoke with was great. Ge took the time to explain everything to me and how it all worked. This was my first time. Getting pet insurance. I highly recommend getting pet insurance through this company.

Insurer: Nationwide

By: AG

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