209,231+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,231 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Paxton's Story
Unfortunately my 5 year old goldendoodle tore both of his hind leg ACL within two months of each other. I was worried that Pets Best wouldn't cover the second one but they have. There have been no questions asked and reimbursements have come within a few days of filing the multiple claims. I recommend Pets Best and Timberland Veterinary Hospital to anyone who asks. Thank you Pets Best!!!!
Best Pet Insurance
Quick, easy and hassle free
Insurer: Pets Best
By: Kathy
Disappointment ..
Their customer service agents are horrible. They wanted all this medical history for a $16 supplement.. they eventually paid me for all of the submissions but when your dog is having liver issues and your vet said they might not make it, the last thing you want to do is argue with Healthy Paws. One agent, Ron, said we need to make sure it’s not a pre existing condition. I told him she was with them since I got her for 8 years.. she had no pre existing conditions that you can use an an excuse to not cover. So incredibly rude. She needed emergency hospitalization and they said.. “email us and we will call you for direct pay request.” I’m sorry do u know what emergency means? ABSOLTLEY horrible service in my time of need… also.. their monthly premium goes up 50% every year.. and they don’t cover her prescription food. Which is nonsense because they cover prescriptions. I’m so disappointed.. so upset I paid so long into an insurance for almost a decade to be treasured like this in a time where my dog needed them most. Thank God she’s better.. just go somewhere else ..
Insurer: Healthy Paws
By: Kristina
Easy to complete.
Easy to complete.
Insurer: Nationwide
By: JustAnswer Customer
Only great experiences
We had often heard stories of problems with claims for pet insurance, but we've never had any problems. So happy to have Metlife Pet Insurance.
Insurer: MetLife
By: customer
We received our refund quickly and…
We received our refund quickly and direct deposited into the account. They made it easy to submit claims and upload medical records and invoices. They updated me during the process so I knew what stage we were in. I recommend fetch I have been with them for over 10 years when they company was called petplan. Thanks for having our backs yet again!! For people who will go broke saving their pets (like me) pet insurance is super important!
Insurer: Fetch
By: Andrea
11 years of positive experiences …
Over the 11 years Luke has been insured with Healthy Paws we have had nothing but positive experiences with his claims. It is such peace of mind knowing that I can afford to get him the medical care he needs. Thank you very much for making his life better when it’s needed!
Insurer: Healthy Paws
By: Jacquie Benthin
Jeremy was very helpful and…
Jeremy was very helpful and informative, and very pleasant to talk to. I just wish you still offered the plan my other dog , Zion, has with you.
Insurer: Nationwide
By: Debbie Weringer
Not happy with PetsBest
I chose PetsBest based on other reviews I read & Reddit threads saying they processed things quickly and were a good company. I am not happy so far--my first issue is technology. I had to reset my password, and when I clicked the reset link in my email, I got some message that the token was already used (it wasn't). There was absolutely no way to reset my password at that point, meaning I had to get in touch with the company. There is no way to email them, and the chat on their website said nobody was available/I had to call. When I called, I was on hold for an ungodly amount of time and never even reached a person. Eventually, I found my password and finally logged in- but what would have happened if I never found it??? Second, in regards to claims, they take SO LONG to process. Reviews & threads said that they were fast, but that was obviously not true. I get emails apologizing for the delay and it just takes far too long to get things processed. I am not really happy with my experience so far and am grateful I only paid quarterly and that my dog is still young enough so I can switch companies. I do not recommend Pets Best.
Insurer: Pets Best
By: Danielle
Travis was great
Travis was great! Very informative, and gave every detail I needed.. I love that i got insurance for my baby ferret. Definitely will spread the word for other people's fur babies
Insurer: Nationwide
By: customer Rneee