209,231+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,231 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,231 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Adoro

3 reviews

5.0
Embrace

19,726 reviews

4.9
Healthy Paws

10,998 reviews

4.9
Fetch

5,256 reviews

4.9
Trupanion

55,032 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified December 30, 2025

Amazing Experience

My dog cut her paw badly outside and we don’t know what she cut it on. We have 4 weeks of treatment and hospital stays. Our vet is amazing and Healthy paws made it less stressful knowing we had help to pay for her vet bills. Submitting claims was extremely easy, review of claim and payment was quick. 100% recommend Healthy Paws for pet insurance.

Insurer: Healthy Paws

By: Vicki Watkins

December 30, 2025

Deceptive

They tell you there is an option for office visits to be covered. It is the first thing that they list in my plan details. But on my explanation of benefits, it clearly states that office visits are never covered. I went to change my policy, and there are no other options. These are literally the only plans. There is accident only and accident plus illness. you can add Rx coverage and thats it. So, why is it the first thing they list as something that they cover.

Useful
Verified December 30, 2025

Quick response time and great service

Quick response time and great service

Insurer: Nationwide

By: laura gosselin

December 30, 2025

Cat died can't reach anyone been trying for a week

My cat passed away, You used to be able to cancel a policy online when a pet passed away not apparently that is not the case anymore. The chatchat feature doesn't work says you have to call. So I call and the recording states hold times are 30 to 40 minutes!!!! I'm grieving the death of my pet and the only way to cancel their policy is to sit on hold for 40 plus minutes!!! ARE YOU KIDDING ME!!! WHAT IS WRONG WITH YOU THIS IS RIDICULOUS AND UNACCEPTABLE What happened? You used to offer such good customer service now you're just the absolute worst you all would be absolutely ashamed of yourself making a grieving parent to through this, this is absolutely insane truly the worst customer experience I have ever had

Insurer: Pets Best

By: Casey

Useful
Verified December 30, 2025

MetLife pet Insurance is a must have I learned. The hard way.

MetLife pet Insurance is a must have. I learned this the hard way. going to the vet can cost thousands and you need to know that you have someone at your back watching over you. That is MetLife Pet Insurance. They have been there for us every vet visit big and small. Their rates are low, the have no complicated claims process, quick and fair payments and help for everyday tasks. They have it all.

Insurer: MetLife

By: Howard & Maya 🐕‍🦺

Verified December 30, 2025

Our claim was handled quickly.

Our claim was handled quickly when our Shih Tzu suddenly became acutely ill, Our dog was take to an emergency animal hospital and was hospitalized for several days. We were grateful to have Healrhy Paws Insurance during this time of great need.

Insurer: Healthy Paws

By: SHIRLEY P

December 30, 2025

Pet’s best

The claim process was easy, and I had no problems with Pets Best. I haven’t used other service providers before, but Pets Best was definitely what I was hoping for..

Insurer: Pets Best

Veterinarian: Wright City Veterinary Clinic

By: Delaquan

Useful
Verified December 30, 2025

MetLife pet insurance has been great…

MetLife pet insurance has been great for my pets. They are always friendly and answer all my questions.

Insurer: MetLife

By: Laura

Verified December 30, 2025

Easy and affordable

MetLife was extremely easy to navigate and very straightforward about what was covered and what was not. I felt very overwhelmed on the other sites that I was looking at. MetLife made it very easy and affordable to get my sweet baby insured. Meow MetLife!!

Insurer: MetLife

By: Tracy smith

December 30, 2025

Harrison’s Story

"In 2024, My then 5 year old rescue pit, Harrison, became acutely ill To the point our primary vet had us rush him to the emergency vet. After a few days there and unresponsive to treatment Harrison had to be transferred to a specialty hospital. Harrison spent over a month in the hospital throughout this whole course. He needed a feeding tube, biopsies, meds, fluids, labs, you name it. Harrison is now 6 years old and thriving. I cannot express how grateful I am to Pets Best for allowing me to have more time with my best friend. The filing process was quick and easy. I was reimbursed anything I was owed. I now encourage every pet parent I meet to get pet insurance and always recommend Pets Best. "

Insurer: Pets Best

Veterinarian: Rock Spring Veterinary Clinic

By: Erica

Useful

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