154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 09, 2023

simple, reasonable costs

Reasonable pricing for 3 cats as I am on a fixed income. Will be bringing in cats for yearly well check.

Insurer: Spot

By: Helga Atwood

October 09, 2023

Its a scam...

People who get pet insurance usually want something they can rely on to be there when their little child animal gets sick or hurt, knowing they are unable to afford the vet bills. In this case, PetsBest is a huge scam taking over a month just to deny all my claims from taking my dog to the vet from being very ill. Causing another round of bills to come by to collect just so they can take their time and say no while cashing out my monthly bill.

Insurer: Pets Best

By: Thanh

Useful
Verified October 09, 2023

Embrace is a lifesaver for sure

Embrace is a lifesaver for sure. Having two dogs is quite expensive when they have to go to the vet. They get you your refund pretty quick which is very important in these times. Unfortunately I chose one of my pets because my other one has too many preexisting conditions, she is over 10 years old. Thank you Embrace for taking care if Gracie, we all appreciate it. Oh and I will definitely use them for future pets. Very affordable.

Insurer: Embrace

By: JoAnn Cooney

Verified October 09, 2023

So far, so good.

I haven’t had to use the insurance yet. But on my first anniversary with Figo my premiums we lowered on both of my two Doxie pups and that is wonderful during these inflationary times!

Insurer: Figo

By: Susan Cleary

October 09, 2023

Thank you

Thank you for the quick and easy submission of our claim. It was so easy and we got our reimbursement within a few days. Highly recommended

Insurer: Lemonade

Veterinarian: Vca 12 mile animal clinic

By: Teresa

Useful
Verified October 09, 2023

Online filing went well

Online filing went well; decision to pay made within 24 hours, deposit in bank within two days. The amount paid matched the contract specifics.

Insurer: Embrace

By: Nelson Martin

Verified October 09, 2023

Great instructional person on phone

Great instructional person on phone

Insurer: Trupanion

By: Christine Chesanek

October 09, 2023

They find every reason not to pay!!!

They find every reason not to pay from your dogs name, not being on the bill to the items not being itemized to the bill not being a paid in full with a zero balance then they call your vet and bug the crap out of them because the bill might’ve been hand written with the Vets name address and everything imprinted on the bill it’s absolutely absurd if you provide a bill and it shows the information and the totals are there then why wouldn’t you pay the bill? Your vet is not going to allow you to leave without paying your bill ridiculous.

Insurer: Pets Best

By: Melissa Ann Stevens

Verified October 08, 2023

Prompt Claim Service

Prompt Claim Service, covered what the policy said it would. Read the fine print folks, I did. I read what was and wasn't covered, and did a lot of shopping in the two weeks after I acquired my new Yorkie puppy. I narrowed it down to two carriers and signed up with both, continued to read and research, and then at the end of the 30 day evaluation period, chose one and cancelled the other. I read the reviews on each, listed to others complaints and made sure not to make the same mistakes they did. I took my new puppy to the vet within two weeks of signing up, got them to fill out the orthopedic review form, and then at the end of the 14 day waiting period for accident/illness had my vet sent over my pets complete medical records to Embrace and requested they review her history for any pre-existing conditions and advise me of their findings, exclusions if any. After that, I signed up for direct deposit reimbursement, any claims I needed to file have been acknowledged within 7 days and reimbursed super promptly within the next 5-7 days, no muss no fuss. My vet sends me a receipt before I leave their office, I pay them and I get home, log in provide the receipt from the vet showing what they did with line item detail for cost/treatment and in 13 days or less I receive an email advising me my claim is settled and to log in and see the result. After 60 days and multiple claims for wellness/illness/injury, all has gone smoothly and I am glad I bought the Embrace Accident/Illness/Wellness coverage for my new puppy. So short answer, read the fine print, know what is covered and what is required to be reimbursed, follow the directions and choose Embrace. I am happy and would choose Embrace again.

Insurer: Embrace

By: Meredith in TX

October 08, 2023

You can call the 800 number anytime.

I called the 800 number the first time to change my CC number. I was told that a link was sent to my phone sp that I I could continue on my phone. M problem I don’t carry data on my phone. Called the 800 back, requested an agent. A very knowledgeable, friendly and helpful woman(Samantha) did everything for me . She also addressed a few other questions I had. I just love Fetch Insurance.

Insurer: Fetch Canada

By: Barb

Compare top pet insurance providers plans.