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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Not worth the cost
I opted for a preventative plus plan to help with the first year expenses of having a puppy including spay. Reimbursement was supposed to be 70% but it was about 20% for spaying. And I use an affordable small town vet whose charges were without the insurance limit. Also, our puppy hurt her paw, cried when she put weight on it. I took her to the vet. The claim was denied due to it being labeled as administration. I plan to cancel the policy now that our pup is a year old. We would have been better off putting $70 in a savings account each month.
Insurer: Spot
By: Dawn K
Struggles on the Simple Things
Your company struggles to mail a check. It took 3 tries and over 2 months to get a reimbursement check. If the company struggles to put an address and a postage stamp on an envelope, why should I trust it to protect my bank account information?
Insurer: Spot
By: Garrett Leahy
Claims are processed properly and on a…
Claims are processed properly and on a timely basis. I am very pleased with the insurance. You do better then people’s insurance
Insurer: Spot
By: John Winn
Easy to use
Easy to use, very satisfying with the approval of claims and refund, the best company I have ever worked with
Insurer: Spot
By: Carol Morrow
Everything is so quick and simple to…
Everything is so quick and simple to use and even my most complicated claim was processed quickly.
Insurer: Spot
By: Dee Ford
Claims easy to submit
Claims easy to submit. Claim reviewed and paid out in a timely manner.
Insurer: Spot
By: Patricia Small
Great service
Great service. They are very responsive and efficient with claims. My English Pointer Duchess really appreciates her coverage!
Insurer: Spot
By: Lenin Hernandez
Excellent Pet Insurance
Excellent Pet Insurance! Everything works perfectly It's easy and quick to make notifications, and they are rapid and agile in processing and refunding
Insurer: Spot
By: Sofia Maia
Communication was great.
Communication was great. I loved the experience with talking to the representatives and be able to each other answer questions and concerns regarding my claims. Super proactive.
Insurer: Spot
By: Suleyda Olmo