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Megan was helpful in choosing a plan…
Megan was helpful in choosing a plan with a deductible that was really reasonable . I feel great knowing that I can take off my two new kittens.
Insurer: Trupanion
By: Cathy Jensen
Feeling special
When I talk to anyone from Trupanion, they make me and my cat feel special..
Insurer: Trupanion
By: Linda Crisp
Absolute trash
Absolute trash. I didn’t have them long before I needed to file a claim. The process was straight forward at first, then came the request for more documents. At first I thought maybe the vets weren’t responding to the insurance emails, but once I got involved it became apparent they were willfully ignoring the info that was sent. So basically I paid my vet bills and added an additional monthly fee for a so called insurance company to put my claim in limbo so they didn’t have to pay it. After email and phone tag trying to get to the bottom of things, the info sent has a slightly different name to it so they refused to even look at it despite having all the required info. I canceled immediately. ***update*** Since they replied with a cookie cutter response here: let me be clear-this is NOT a case of me getting impatient. The vets involved all agree that “Embrace” was either intentionally making it difficult or incompetent.
Insurer: Embrace
By: Mike Morini
The claim was easy to submit and the…
The claim was easy to submit and the whole process was efficient and smooth.
Insurer: Pets Best
By: Jill
Excellent Service
I do appreciate the promptness of reimbursement when submitting a claim..Great Job!..of course, it would be wonderful if your premiums were lower for multiple pets..
Insurer: Pets Best
By: Jill Leone
Great customer service.
Great customer service.
Insurer: Trupanion
By: Guy Sax
Too soon to report about experience
Too soon to report about experience. We just signed up and have not used the product.
Insurer: ASPCA
By: Gib
The best decision I’ve made for my dog!
My fur baby has been a healthy happy boy for 11 years. Never would I have imagined that out of no where he would require emergency surgery and care. A cost so high I could never have afforded it. Because of Trupanion, my best friend is currently in surgery getting the help he needs. My vet hospital bills are covered! I cannot express my gratitude and how happy I am that I’ve made the decision to have insurance. Without it Max would have died! He now has a chance to fight and I’m a very proud mama! Thank you Trupanion! Thank you so much!
Insurer: Trupanion Canada
By: Carmen Polmolea
The speed of getting insurance.
The speed of getting insurance.
Insurer: ASPCA
By: Ronald Bolt
Bad 1st encounter
The woman who was on phone with me at Trupanion was inpatient and condescending. She tried to intimidate me as a sell tactic.
Insurer: Trupanion
By: mbw