209,301+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,301 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best payment process ever
No hassle or confusion on the final billing. Very smooth during a traumatic time in our lives
Insurer: Trupanion
By: Lisa
Thank you so much for taking care of…
Thank you so much for taking care of Lunas bills so promptly ..
Insurer: Trupanion
By: Donna
Our 5 yr Aussiedoodle01
Our 5 yr. old Aussiedoodle has had his share of claims and Embrace has been a lifesaver to us. We weren't sure if pet insurance was affordable or necessary, but it has proven to be both.
Insurer: Embrace
By: Tom Taylor
Suddenly my kitty has cancer
Suddenly my kitty has cancer. There were extensive diagnostic tests needed. I appreciate having options for her diagnosis and treatment that I could not afford otherwise. There isn't a cure, but we will be able to extend her life for maybe a year. If not for this insurance, we would have to euthanize her in a month or so. I have been amazed at how quickly Trupanion covered the costs.
Insurer: Trupanion
By: Christina B
Yorkie Mommy
I have always had a great sense of relief with having Trupanion for my 2 Yorkies. I have talked to a few folks there, personally over the last 11 years or so, especially when I was dealing with my one Yorkie's passing one year ago. You all were so genuine and caring, even as I 'blubbered' to you! You helped me so much with all I was going through. I also received such immediate responses to any and all claims I have have for my two little 'girls'. Thank you...
Insurer: Trupanion
By: Ginny
Quick turnaround on claim processing
Quick turnaround on claim processing
Insurer: Pumpkin
By: Lacey
First time having dog insurance
First time having dog insurance. We brought our pup to the vet. Submitted our recipt by taking a picture and uploading it. Within a few hours our claim was reviwed and we seen a refund to our account the next day. Simple fast and on point. Could not be happier.
Insurer: Spot
By: Rebecca Drinkwater
It saved my information from months…
It saved my information from months ago, very easy to complete!
Insurer: MetLife
By: Melissa Kornegay
Highly recommend MetLife!
MetLife has been great and efficient when processing our claims! We’ve had a few medical issues since adopting our cat, things we didn’t expect to happen so we’re more than grateful that we have insurance with MetLife for our cat.
Insurer: MetLife
By: Molly
Choose Pets Best
I cannot speak higher of an insurance company. Pets Best Accident and Illness plan is AMAZING. They have saved me 1000s of dollars in just the first year and a half of my dog Ruthie being adopted into the family. They have great communication, various options for coverage and amount limits. I have the unlimited, 90% reimbursement after my $250 deductibe and it is worth every scent. They are an extremely fair company that does not look for ways to not pay. In fact, I have never had an accident or illness denied, even when my bill was over $1000. Ruthie was a rescue with complete unknown history, so even at 2 years old, they took her as no pre-existing conditions. She came with to me with worms, which I disclosed, and they said since it was short term and curable it did not count as preexisting and they would cover it. It meant a lot because I have heard of insurance companies denying things like that as preexisting conditins with other species of animals (exotics). Pest Best is timely. For most claims, they will get back to you within two weeks. If there is something they need more information or is a complicated or larger amount, they may take 3-4 weeks processing it. They always strive for two, so if they ever take longer, Pets Best will email you letting you know they are still working on it. They will also email you when your claim is fully processed. Once you are issued a certain amount they say it takes 5-7 buisness days to recieve it, but I have gotten mine frequently in 5 or less days. Their customer service is awesome. They are extremely polite and helpful. The app is really easy to use. Also, they have a vet line as a part of my plan and I have used that. It saved me a vet visit and calling poison control. It is free. My impression is that Pets Best sees you and your fur child as beings and not numbers. I never feel judged if I call about my dog doing something like getting into chocolate and then suddenly I need help submitting the claim. Ruthie has had a lot of unexpected health problems and accidents, and I don't know what I would have done without them. They are straight forward, honest, and caring. What they say they cover they do. They will help explain the reimbursement amount and decisions too if you call. They give me the peace of mind that I can treat my dog with top care, which has already saved her life more than once. If you are looking for a great company, please consider them. I recommend them to all my friends and family!