154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 07, 2025

Just wanted to say great service from…

Just wanted to say great service from Karley Gulash got everything in order with her and made an easy choice of getting my dog Lola insurance

Insurer: Fetch Canada

By: andrew cipollone

Verified October 07, 2025

Love and Trust Spot!

We truly feel we receive the product we pay for. Whether routine or accidental, we feel confident that Spot insurance will honor the policy we have with them. Friends don't believe me when I say what we get for the insurance we have with Spot. Our cat was with another insurance provider and continued to raise the rates. Even being an older cat Spot wrote her a policy. Love them!

Insurer: Spot

By: Meghan Lanese

October 07, 2025

Scam and thieves

So I canceled with this company after the first month cuz I wasn't happy the way they did things. I don't want direct feeling they don't do I've submitted for a claim all the receipts all the medical records everything required then they tell me the deny my claim because I didn't submit the the records they're asking for documents or whatever but yet everything was submitted so yet how you supposed to know what's to submit you shouldn't I shouldn't be submit anything prior to me getting the insurance my insurance start on a certain date I submit bills after that date and all medical records not sure of the issue with this company took my money so give me my money back that I paid for the dog then if you're refusing my claim if you want to pay me those hundreds of dollars back cuz it was a big claim so people they do not reimburse you for Spain they do not reimburse you for chipping they do not reimburse you for vaccinations they do not reimburse you for flea and tick stuff trust me my claim for it always denied and this is the second review I put up do you think the company contacted me no cuz heaven forbid then give me my money back that I paid for the month since you didn't you know what I'm going to contact somebody higher there's an insurance place you can contact the office of the Supreme of insurance for any and all insurances and I think I'm going to do that and send him all the proof of everything I've sent and the way it denies maybe this company will be shut down then cuz I'm going to have them under investigation stole my monthly money and then refuse to pay me anything back pretty sad

Insurer: Fetch Canada

By: M

Verified October 07, 2025

Highly Recommend Trupanion as a Puppy Owner

Our puppy ate rat poison and had to stay at the emergency vet' for two days. I'd never filed a claim with Trupanion before, but am extremely impressed with their service. It was very simple to file the claim, and it was paid out very quickly. This feels like an ad to type, but it was an extremely stressful time and Trupanion definitely made it a little easier. Thankfully our pup is now doing great.

Insurer: Trupanion

By: Grace

Verified October 07, 2025

Help when we needed it most !

Couldn’t be more happy to have some help when we needed it ! when the vet emergency was necessary it can get really expensive fast! Spot was there and helped ease the burden and stress knowing we were covered for a lot of the cost ! Max thanks you as well as our whole family!

Insurer: Spot

By: Chris Zahler

Verified October 07, 2025

Just some math…

Paid $635 in vet fees for Spot to cover 80% of a $300 bill this year. Not sure if this was a good financial decision. Only keeping it in case there is some catastrophic incident like a urinary blockage again.

Insurer: Spot

By: Navita Khemraj

October 07, 2025

Aileen was so knowledgeable and gave me…

Aileen was so knowledgeable and gave me a great deal. She was patient and guided me with the right fit for my puppy's care.

Insurer: Fetch

By: Giselle Samson

October 07, 2025

Absolute worst customer service and…

Absolute worst customer service and company ever. I have never left a review before but I can't with this company and want to warn everyone to never use them!!! STAY AWAY!!! HUGE waste of money. Shop anywhere else or just put the $150 they're making you pay into a savings account for your dog/cat. You'll probably end up never using it and then just have a treat for yourself. Started paying for pet insurance for my dog as a puppy which started at $50. Today, they have upped it to $150 and I have never even used them. I have given them over $8,500 in the years I have had them and they just up your monthly payment whenever they want and if you want to pay a lower one, they only offer one choice which is, they will make you pay a higher deductible to lower your monthly so it's not really helping at all. Please please please go anywhere else to get pet insurance or again, just put it into a savings so companies like this can't screw you over.

Insurer: Trupanion

By: Kimberly

Verified October 07, 2025

Triupanion team is so helpful and…

Triupanion team is so helpful and understanding! Would recommend them to all!

Insurer: Trupanion

By: customer

October 07, 2025

First claim

File my first claim after my puppy visit. Easy, and rapid response payment within 5-7 days. Thank you!

Insurer: Pets Best

Veterinarian: Partners Animal Hospital NoDa

By: Joanne

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