154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,760 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,319 reviews
10,775 reviews
27,461 reviews
14,152 reviews
62,998 reviews
Category with most reviews
This chart shows the distribution of review categories.
Process to provide medical record needs improvement
So far the claim process is pretty good. The only one issue I have is when asked for medical record, upload the medical record from the website won’t clear the need action status. I have to email the records to the provided email address. I think that is a bit inconvenient and redundant.
Insurer: Spot
By: Ran Wang
Cancerous eye labeled a "pre-existing condition"
Almost a year after getting insurance through ASPCA, we discovered my cat had developed cancer in his eye and I had to pay $1,865 to have it removed. They rejected the claim, stating it was a "pre-existing condition" despite the fact that my cat had never been diagnosed with cancer before. Needless to say, I regret sinking so much money into their bogus insurance package. Will be following up with the Virginia Bureau of Insurance.
Insurer: ASPCA
By: Amber Farron
Amazing
Amazing. Great coverage. They communicate and keep you updated. Reimbursement is fast and they pay for a great amount of the fees.
Insurer: Embrace
By: Christina Menendez
Saving Baxter
Spot has paid my claims with a smile, and been very helpful over the phone. I wouldn't have been able to care for my elderly rescue dog otherwise.
Insurer: Spot
By: GEORGIA Lockwood
Best coverage for the price
Best coverage for the price! I switched from another popular company…I made a claim with Spot and got great customer service and immediate payment…great company to have on your side. I now have peace of mind knowing my pet can have affordable medical care when needed without breaking my bank!
Insurer: Spot
By: Dennis Young
They are pretty quick with reviewing…
They are pretty quick with reviewing claims
Insurer: Spot
By: Amanda Summers
Whenever I had questions and phone a…
Whenever I had questions and phone a rep to answer my questions about my coverage of my Chinese crested powder puff pup’s vet bills I was kindly and I mean kindly informed about what is covered and what is not making the process of submitting my claims less stressful. I have not only a toy dog but a rare breed(in Canada anyway) and have unique breed related needs. My puppy is quite a new experience to me as well as pet insurance. The last time I owned a dog was many years ago and pet insurance was not an option let alone owning a rare breed dog. Between my dogs breeder and fetch pet insurance my experience toady of owning a dog is exciting new experience and I have come to realize how wonderful it is to own a dog than ever before. I am a loyal client to Fetch Insurance .
Insurer: Fetch Canada
By: eva magnusson
Very easy to work with and fast turn…
Very easy to work with and fast turn around time. 10/10 would recommend
Insurer: Spot
By: Grace Murphy
So glad I signed up!
I’ve been very impressed with Spot so far. I’m so glad I purchased this insurance. My dog recently had to have major surgery on her leg and Spot was great, and honestly, a lifesaver. Very easy to submit bills and get reimbursed. I’m so glad I signed up for this insurance. Thanks Spot!
Insurer: Spot
By: Ashley D
This company totally violates trust.
Update: Fetch reached out to me to say they indeed paid me but this was for a completely different claim. The dental cleaning and the corresponding $100 reimbursement I was owed for subscribing to the wellness plan was indeed denied. They denied it under the wellness plan as well as the regular insurance plan, all because my puppy needed a teeth cleaning. So if teeth are in need of a cleaning, they will not pay the $100 entitles for a cleaning. If your puppy does NOT need a cleaning then they’re happy to pay for something that does not need to be done. Makes total sense. Again, be very careful as they will make you feel safe and secure with this wellness plan but will then refuse to pay when you try and use it. Total scam. This company totally violates the trust you have that they will be there if you ever need them. I get it, an insurance company needs to make money. Fetch was completely dishonest in the way they marketed their product. I signed up for Fetch and the biggest reason I chose this company over all of the others is their wellness plan. I paid almost double the normal premium to include the wellness plan that gives you menu back towards things like vaccinations, heart worm medicine and, more importantly, money towards dental cleaning. My puppy had a dental cleaning scheduled for months. Her checkup before the dental cleaning had the doctor noting stage 1 periodontal disease. This is very common and highlights the need for annual cleanings. But because of the stage 1, fetch denied the claim for dental cleaning. That’s fine. Preexisting condition. Sure. But they also denied the $100 reimbursement from the wellness plan I paid for because of it. Nowhere did it EVER say that the wellness plan that you pay extra for has severe limitations and exclusions just like the regular insurance. So it makes me worry in the future what else this company will deny. You place your trust and your money in this company and they act like they want to care about your pet. But what happens when you need them the most? Will they leave you high and dry? This is all about trust and the question is can you trust this company to honor their commitment to your pet?
Insurer: Fetch
By: Anthony Gomez