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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 17, 2023

Worst Company Ever

When our dog was young, all was OK. Now she's older, they won't pay for anything, and the rates are up 50%. They used to be really good company, but the last few years have become complete garbage. Save the 160 a month and pay the bills yourself. Will save you half.

Insurer: Trupanion Canada

By: Mike

Useful
Latest 1 comments
Posted: | By: elma majstorovic

I give them 0 starts Been with them for years and the one time we put in a claim we are denied i should of put away that money and would of had a few grand for vet bills

Verified October 17, 2023

Paid claim timely.

Paid claim timely.

Insurer: Spot

By: JAlbert

October 17, 2023

Ez submission.

Ez submission.

Insurer: Embrace

By: LoisH

Verified October 17, 2023

Claim

I have been shopping around and had a quote for one of my pets. He just turned 16 y/o and it’s only this insurance that took my baby at a reasonable premium, which includes the preventive car. Spot has a very good review and Im glad that I have chosen this insurance. I will enroll my other 2 pets in the next few days. Response on my claim is quick too.

Insurer: Spot

By: Rowena Cruz

October 17, 2023

this our first time using any pet…

this our first time using any pet insurance. We are on the first step. I have uploaded the vets invoice and followed the promps. So far it been a good experience.

Insurer: Embrace

By: Robert Ausmus

Verified October 17, 2023

$300 for Nothing

Spent $300 just for your staff to tell me you can’t help with my Veterinarian visits, medications, nothing. Completely worthless.

Insurer: ASPCA

By: Joe Goeku

October 17, 2023

Don't purchase an embrace policy

1 star because I don't think zero stars was available. Since my dog had a procedure I've been submitting invoices, write ups and everything else requested. And then they ask for more. I'd be happier if they would just say they aren't going to pay the claim rather than string me along.

Insurer: Embrace

By: Justin Minor

October 17, 2023

TOO EASY!

I can't explain how easy this process is. Literally drag and drop from one email to another...and it's DONE!

Insurer: Embrace

By: John Roman

Verified October 17, 2023

First time I have been unhappy with my…

First time I have been unhappy with my insurance policy from Spot. I have 2 pets on Spot and been super happy. This claim not only took 30 days to process, I felt like they were doing everything they could to find a reason not to cover it.

Insurer: Spot

By: Leigh Anne Messer

Verified October 17, 2023

Easy to navigate

Easy to navigate

Insurer: Trupanion

By: user

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