154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 18, 2023

At a loss as to what to do.

i've been a police holder for over 4 years and during that time have made only one small claim. Now I have a significant claim and after 2 months still not settled. I keep getting more requests for medical records. There aren't any . My dog is 6 1/2 and was last sick at 2 years old. The last follow up phone call I was promised 10 days ago never happened. At a loss as to what to do.

Insurer: Healthy Paws

By: Scott Fanning

October 18, 2023

Extra care when loosing a pet

I had submitted a claim about my pets bill for being put to sleep. They reached out to apologize for my loss and cancel and refund my fee which I didn’t even ask for but it was nice I didn’t have to make that extra call when I was grieving.

Insurer: Pets Best

By: Andrea Louise

October 18, 2023

Trupanion Pet Insurance - Look Elsewhere

I’ve been with the company, insuring my pet for almost one year paying over &60 a month. I have spent approximately $1000 in vet bills, and they have found every excuse to not reimburse for claims. Dropped them and signed with Fetch. Couldn’t be happier. Highly recommend Fetch Pet Insurance instead of Trupanion.

Insurer: Trupanion

By: J S

Verified October 18, 2023

Customer for Life

I've been a customer of Healthy Paws Pet Insurance & Foundation for over five years for my growing family of animals. During that time, I'd (fortunately) never encountered any situation where the support of Healthy Paws was needed. A few weeks ago, one of my cats became very ill, very quickly, and upon arriving at the emergency veterinarian, I learned that he needed surgery to treat an intestinal blockage caused by the sudden onset of a condition called intussusception. After two surgeries and five days in the ICU, I was blessed to get my little guy back home, safe and sound, and he is currently fantastic and back to normal, making a full recovery. I was prepared to spend whatever money necessary out of my own pocket to ensure that my little guy received the best care he possibly could, not knowing whether Healthy Paws would honor the claims I would submit. This thinking was influenced by stories I've read about other pet insurance carriers, as well as personal experiences with human health insurance carriers. I ended up spending north of $15k on his care, which I would do again in a heartbeat. Healthy Paws honored ALL of my claims, reimbursed the maximum to which I was entitled under my particular coverage, and did this within a few days of my submission of these claims. The direct deposits cleared within 24 hours of the claims being processed. Each claim was incredibly clear about what would, and would not, be reimbursed, and there were no surprises whatsoever. When speaking on the phone with Healthy Paws representatives to answer questions I had, the team was incredibly kind, compassionate, responsive, and helpful. I am so thankful for the support of the team at Healthy Paws Pet Insurance & Foundation during this time and the peace of mind they've given me, and the support they've provided to ensure that my animals can receive the best care possible when it is needed. I will be a customer for life.

Insurer: Healthy Paws

By: Steve Cox

October 18, 2023

Excellent person on phone

Excellent person on phone

Insurer: Fetch

By: Gary Nieman

October 18, 2023

It really is the best

Clear communication

Insurer: Pets Best

By: Adam Tharpe

October 18, 2023

Highly recommend

Honestly, I switched from Trupanion to Fetch and couldn’t be happier. Fast excellent service. Highly recommend your loved one.

Insurer: Fetch

By: J S

October 18, 2023

My first year - GREAT SERVICE

I am very pleased with my first year dealing with Embrace Pet Insurance. Customer phone service was very helpful The claim process is easily managed and quickly expedited. I also found the rates very reasonable compared to others I researched.

Insurer: Embrace

By: Diane Farren

October 18, 2023

Sending claim and APP issues

sending in a claim could be easier. Picking of hospital or vet is dragging. Picking a diagnosis is very limited. Choosing a pet should be defaulted to your pet (if one only). As for the app on phone, does not work all times. I have uninstalled and reinstalled and still problems. I have to now do it thru my base computer.

Insurer: Embrace

By: GaryKinner

October 18, 2023

Embrace has been a Great Insurance for my dog

Embrace has always been quick and easy! Sometimes my vets will submit the claims themselves. Sometimes I submit them very easy and they take care of it quickly. I am extremely happy with Embrace’s services. I think I’ve been using Embrace for three or four years. Thank you Embrace.

Insurer: Embrace

By: Trish Hatley

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