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The best pet insurance company
Healthy Paws has been a fantastic pet insurance company! The company makes it so easy to submit claims - and getting reimbursed happens very quickly - usually only 1-2 days. I love seeing the reimbursement show up automatically in my bank account. I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Heather Brown
Waste of money
I signed up since there was a discount as a Costco membership holder. I haven't gotten my claim money, and it's been several months, and I haven't heard from them despite emailing. Currently paying $40 a month for absolutely nothing.
Insurer: Pets Plus Us
By: Tay
Best pet insurance company!
Healthy Paws has been a fantastic pet insurance company! The company makes it so easy to submit claims - and getting reimbursed happens very quickly - usually only 1-2 days. I love seeing the reimbursement show up automatically in my bank account. I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Heather
11/1 update, after several calls and added notes they did a 2nd review, was reimbursed something. Their site is not very user friendly but they are legit.
I signed up my 2 japanese chin girls one is 6 years old with no pre existing conditions, healthy girl, I switched her from embrace to MetLife, I submitted a few invoices (one was wellness which I did not get), one for dental which I was told would be covered only to get the run around, every customer service agent gives me a different story, I finally found out after several calla they need SOAP notes so I sent 1 years worth. I'll see what they say next. New born Valentina has no issues yet but I'm on the fence. Thinking about pulling both dogs off and returning to embrace. I love Embrace
Insurer: MetLife
By: Chin
Easy to use
Easy to use. Offers wellness plan better than most.
Insurer: Spot
By: Kat Kouri
Overall PlanSpot insurance is a decent plan for…
Spot insurance is a decent plan for your pets. Problem is after a couple of claims the processing of the claim takes longer and of course the rates go up. Mine went up about $100. They do make it easy to file a claim though. Will be looking at other options
Insurer: Spot
By: Martin
Prompt reimbursement & helpful customer…
Prompt reimbursement & helpful customer service.
Insurer: Spot
By: Mrs. Bell
I've been a loyal customer of Fetch Pet…
I've been a loyal customer of Fetch Pet Insurance for an astounding 14 years, and I can confidently say that their coverage is nothing short of amazing. Throughout my journey with Fetch, I've had the pleasure of experiencing their exceptional service and comprehensive coverage firsthand, making a challenging time in my life a little easier. Fetch Pet Insurance's coverage is truly impressive. They cover virtually everything, with the exception of preexisting conditions and routine visits like vaccines. This coverage came in handy, especially during the first two years of my beloved Frenchie's life when it more than paid for itself. Knowing that I had Fetch by my side to help with unexpected medical expenses provided invaluable peace of mind. However, what truly sets Fetch apart is their outstanding customer service, and in particular, Heather Fisher. When my Frenchie sadly passed away on September 20, 2023, I needed to make the difficult decision to cancel his insurance. Heather Fisher was there to guide me through the process with unwavering compassion and professionalism. Heather took her time to ensure I understood every step of the process and patiently answered all my questions. She displayed a genuine understanding of the emotional difficulty of the situation and went above and beyond to provide support during a trying time. Most notably, she was able to backdate my bill and promptly reimbursed me for the month of October, something I genuinely appreciated. Losing a pet is an incredibly emotional and challenging experience, and often, practical matters like canceling insurance can slip through the cracks as we cope with our grief. Heather's proactive assistance was a reminder that Fetch Pet Insurance genuinely cares about its customers and their pets, even during the most difficult moments. In conclusion, Fetch Pet Insurance has been a lifeline for me and my furry family member for over a decade, providing excellent coverage and unwavering support. The compassionate service I received from Heather Fisher during my Frenchie's passing further solidified my trust in this company. I highly recommend Fetch Pet Insurance to any pet owner looking for comprehensive coverage and exceptional customer service. They truly understand the bond between pet and owner and will be there for you when it matters most.
Insurer: Fetch
By: Calvara Campos
Great Customer Service
The insurance company could have denied our entire claim as "pre-existing". The company really worked with us and covered all but $18 on a $1700 claim where I was expecting $0. The $18 was considered wellness which I don't have coverage for, so it was fair that it was not covered. Everything was well explained.
Insurer: Embrace
By: Anne Holicky
Horrible customer service.
Horrible customer service. I am still waiting for a wellness claim from September that is being mishandled and after multiple calls, emails and a letter from my vet still no success in getting it processed correctly like the identical claim submitted with it was. I have submitted formal complaints to the BBB and Department of Insurance. I have also contacted local media consumer advocates
Insurer: Pets Best
By: Sandra