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Pets best had been my saving grace
Pets best had been my saving grace. If not for them I may have not been able to give my dog the care she needed. I highly recommend them. And as a Grooming Shop owner I always push for my clients to get their pets covered. And Pets Best is the only place I recommend. Thank you for taking care of both my dog, Sadie 🌈💔 and me. Couldn't have had her for as long as I did with out Pets Best Insurance.
Insurer: Pets Best
By: Christina Mecca
Filing a claim and getting reimbursed…
Filing a claim and getting reimbursed is very easy. Highly recommend!
Insurer: Spot
By: David R.
Excellent to work with
Spot made applying for a claim very easy, which was much appreciated during a very sad time. The payment came fast as well, although all I wanted was my cat back.
Insurer: Spot
By: Paul Fincannon
Great insurance coverage for my fur…
Great insurance coverage for my fur babies. Fast and quick claim resolution. I appreciate the ease of their website. Highly recommend.
Insurer: Embrace
By: VSanz
New enrollment for older dog
Enrolled my older dog in Fetch wellness and illness accident plan. Joshua was very helpful in explaining the enrollment, what was included in the plan i chose to make sure i was satisfied with my choice of coverage. Joshua was very patient, knowledgeable and answered all my questions. i reviewed several plans and spoke to people with other plans but Fetch seemed the best choice.
Insurer: Fetch
By: judith coghlan
Customer service rep
Customer service rep, Aileen, was very helpful with new policy for my pups. Answered all questions and clarifies the terms of pre-existing condition
Insurer: Fetch
By: Faina K
I’ve always used a different pet…
I’ve always used a different pet insurance in the past and wanted to try a new one when we rescued our current dog. Past insurance companies the process was super simple and quick, with reimbursements within just a few days. Ever since I switched to Pets Best, the process takes almost a month each time. I want to continue to use Pets Best, but it shouldn’t take this long
Insurer: Pets Best
By: Sarah DiPetta
I’ve had other pet insurance satisfied, customer.
I’ve had other pet insurance and companion topped them all! I’m very satisfied!
Insurer: Trupanion
By: Susan Stribling
So easy to submit claims
So easy to submit claims, no surprises with coverage. Everything is right at your fingertips in your account online or in the phone app.
Insurer: Embrace
By: A.N.
Not too bad.
For the most part, Healthy Paws is very quick on reviewing claims and getting paid out. Randomly though, the one time that I had a major claim ($4K+) is when they took almost 10 days to get back to me. It took me a couple follow ups to get a response (or they randomly finally responded to my orignal request a day or two after my multiple follow ups) And the only reason this was an issue was because I was hoping to get that big chunk of money back in the timely fashion that they normally pay out so I could avoid the huge service charge that went on to my credit card for the original surgery. Other then that, they aren't too bad. Just like any other insurance company, rates start going through the roof once the dog gets a little older.
Insurer: Healthy Paws
By: Brian Reid