207,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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What it's like..
Never had pet insurance before. It was easier than I thought. Fetch made it a very smooth experience.
Insurer: Fetch
By: Bianca
Efficient Clsim
I appreciate being able to call initially and get my procedure pre approved (call helped me learn how to do it). Once procedure was done submitted claim took as long as I expected and covered what I was expecting. I was able to verify payments went through.
Insurer: Fetch
By: Brynn
Carla was very helpful and sweet and…
Carla was very helpful and sweet and answered all of the questions that I had! She also helped me figure out what I needed to do to set up my pet insurance !
Insurer: Fetch Canada
By: Jen and
WORST Pet Insurance I've had.
This is the worst pet insurance experience I’ve had. Your website and online platform have been nonfunctional for months, making it nearly impossible to manage claims. My coverage is being denied for “pre-existing conditions,” even though the symptoms are new and fall well within the active policy period. I’m also being asked for additional documentation (an itemized invoice) that was already submitted with the original claim. When I try to upload it again through the portal, it simply doesn’t work. It genuinely feels like these obstacles are intentionally put in place to discourage customers from pursuing valid claims. I doubt anyone will read or respond to this review to address these serious service issues. If I’m not contacted, I will be canceling my policy before the next billing cycle.
Insurer: Pets Best
By: Enes
Nationwide has an amazing price on…
Nationwide has an amazing price on practically full coverage pet insurance. I looked around for a quote through multiple agencies and this one had the best policy price i could find
Insurer: Nationwide
By: Alissa W.
Prompt reimbursements
Prompt reimbursements
Insurer: MetLife
By: Mary Geer
Very helpful and professional and I was…
Very helpful and professional and I was able to get an identical plan from what I had that was $14 cheaper per month
Insurer: Prudent Pet
By: Rick Lehman
This company is giving big SCAM energy...
This company is giving big SCAM energy... there's no access to their portal, they have a new excuse as to why each day.. You can only submit a claim by emailing a generic inbox and then when you call you wait at least 45 min, only for them to say they can't see if the email was received. If you ask to speak to someone in the claims dept they will tell you there's no phone number to transfer you to... I guess those guys work in the Cone of Silence and never have to communicate with anyone else in the company. They drag out the claims process as long as possible so that they can collect as many monthly payment before you get pissed and cancel the policy. I have reported them to the Federal Trade Commission and I encourage everyone to do the same.
Insurer: Pets Best
By: Anna
Easy to navigate via app.
Easy to navigate via app.
Insurer: Fetch
By: Dawn