207,379+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,379 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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great
great ! Easy step by step process to get your fur babies taken care of !
Insurer: MetLife
By: Holly Dishman
Very happy I chose MetLife for my fur baby!
This is the first pet insurance company I’ve used for my 3rd beagle Violet. The claim application is simple to use….the turnover and processing of claims speedy and payments received quickly. Customer service has always been very helpful the few times I have called. I definitely recommend MetLife coverage for your pets.
Insurer: MetLife
By: Marie Spotter
They'll find a way to not pay
They'll use any excuse to not cover anything they say they will, thieves
Insurer: Nationwide
By: John Heim
Patience and friendly voice for…
Patience and friendly voice for clarifying my understanding
Insurer: Nationwide
By: customer
Embrace Pat insurance is very helpful
Embrace Pat insurance is very helpful. Easy, especially with their app to Download claims and they get back to you very quickly with your reimbursement, either by mail or direct deposit. I have had embrace pet insurance since my dog has been a puppy. She is 6 years old now. And it has really helped us to have this for her & ourselves.
Insurer: Embrace
By: Isabel
PREDATORY PRACTICES: Embrace Ignores Specialist Evidence to Deny $6,638 ClaimDo not trust
They are using circular, junk-science logic to deny a $6,638 diagnostic claim for my cat’s bone-eroding pathology 。They claim a common runny nose from Feb 2025 is the same as 2026 Erosive Rhinitis。Their logic? Since I didn't perform a $6,000 CT scan for a minor sneeze a year ago, they can "assume" any future issue is pre-existing。This is an impossible standard of care.Even when a DACVIM Specialist clarified that the conditions are unrelated and the previous infection was never proven, Embrace refused to overturn the denial 。They are overriding a specialist’s medical diagnosis with their adjusters' speculation. Formal complaint filed with the California Department of Insurance.
Insurer: Embrace
By: Kyle Zheng
Very knowledgeable associate
Very knowledgeable associate, was patient and able to explain things in common language. Thank you
Insurer: Nationwide
By: customer Karla
We bought pet insurance for our 8 year…
We bought pet insurance for our 8 year old cat. MetLife refused to pay ANYTHING for our visit, due to a "pre-existing condition" of gastritis. They wouldn't pay for a routine lab panel for an elderly cat, fecal test, nothing. We paid over $900 for insurance, and got zero for this. I didn't trust they would ever pay for anything so we cancelled.
Insurer: MetLife
By: christa rybczynski