154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


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Verified October 10, 2025

The directions and ease of submission…

The directions and ease of submission is greatly appreciated. Additionally, the turn around time for processing and payment is unprecedented given my experience in many areas - thank you.

Insurer: MetLife

By: Jeff Flannery

Verified October 10, 2025

Fast claims processing

Fast claims processing. Great pet plan

Insurer: MetLife

By: customer

Verified October 10, 2025

Insure your pet

It was a very simple process. Worth it if you love your pet. Prove it and get pumpkin 🎃 insurance.

Insurer: Pumpkin

By: Chrissie Cloud

Verified October 10, 2025

The best insurance in the area

My experience has been the best with MetLife Pet Insurance. My dog experienced an emergency this year and several health issues and this is the most fair insurance you can have. I am very grateful.

Insurer: MetLife

By: Daniela

October 10, 2025

Rapid claims determination

We have had Embrace Insurance now on 3 Bernese Mt. Dogs (since 2014-15). Over the years, they have markedly improved their claims determination and time it takes to get reimbursed. These days, I usually am notified within a week and often sooner. The reimbursement is directly deposited into my account. I have had another dog put on a different Plan which has not been as efficient. We do not do the Wellness benefits as we calculated for us that it would be 'a wash' as far as ROI. My wife and I have always had good luck talking to a live person when needed.

Insurer: Embrace

By: Jeff B

Verified October 10, 2025

Quick to Review and pay out

Amazing and. Quick to process claims

Insurer: MetLife

By: Liza

Verified October 10, 2025

Pet ins

Easy process and quick responses

Insurer: MetLife

By: David Mascarenas

Verified October 10, 2025

Great communication

Great communication, quick on answer on my posted receipts, great helped the few times I have call for questions

Insurer: MetLife

By: Eddy

Verified October 10, 2025

my experiences during the year I was…

my experiences during the year I was covered with MetLife were OK, while there was much bureaucracy getting things set up, claims went smoothly once all the required materials were submitted. My complaint and reason for a two star rating is a doubling of the cost of my policy from year one to year two. I did not have excessive claims, and there was no reason for this. I had to drop my coverage and move elsewhere and I’m very displeased as a result

Insurer: MetLife

By: Dana Dunn

October 10, 2025

Lymphoma journey

Last year, my dog Sophie was diagnosed with canine multicentric lymphoma, which was an incredibly difficult and emotional experience. Fortunately, I had Spot Pet Insurance in place beforehand, and thanks to their coverage, I’ve been able to afford the chemotherapy and oncology care she needs. This has given us the precious gift of more time with her. I am deeply grateful for Spot Pet Insurance. The claims process has been simple and efficient, with reimbursements typically processed in under a week. I truly cannot overstate how essential this insurance has been for Sophie’s care and how thankful I am for the support they’ve provided throughout this journey. I highly recommend Spot Pet Insurance—10 out of 10.

Insurer: Spot

By: Ivan Mendieta

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