154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


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Verified October 13, 2025

Hassle-free claims process

So far they’ve always paid claims according to the terms of the policy with no extra push back or appeals required.

Insurer: MetLife

By: Kate

Verified October 13, 2025

Company reviews and pays claims in a…

Company reviews and pays claims in a short, timely manner. Very easy to work with.

Insurer: MetLife

By: Audrey

Verified October 13, 2025

It was easy to submit our claim for…

It was easy to submit our claim for immunization and fecal check as well as preventative flea/tick meds. The payment of the claim was in our bank before our charge account was due!

Insurer: MetLife

By: mary cook

Verified October 13, 2025

THE BEST PET INSURANCE!!

This is my first year with MetLife Pet Insurance and I am thoroughly impressed with their response time, speed of claim review and prompt reimbursement. The repayment appears in my Bank account in 5 business days or less.

Insurer: MetLife

By: Rob Mauzy

Verified October 13, 2025

Easy to Navigate

Once I got the hang of how to upload my receipts with all the proper info, the process with MetLife was a breeze!

Insurer: MetLife

By: Jane Valencia

Verified October 13, 2025

I have my three cats insured with…

I have my three cats insured with MetLife and so far I have only positive feedback for the Company. It is easy to put in claims, if necessary and MetLife is responding to all matters with explanations. Also, it is nice to have professional friendly staff during a phone-call.

Insurer: MetLife

By: MARTINA FRANKS

Verified October 13, 2025

Easy and simple process

Easy to file the claims on line, clear understanding of what is covered and what is not, and quick and easy reimbursements.

Insurer: MetLife

By: Margaret B

Verified October 13, 2025

Great from start to finish!

Submitting a claim is extremely easy and receiving our covered service payment quickly!

Insurer: MetLife

By: Pat Perotta

Verified October 13, 2025

Great Customer Service

It is easy to submit a claim to MetLife Pet. Customer Service reps are always friendly and helpful when needed. For the most part claims are quickly reviewed and communication regarding claims is excellent.

Insurer: MetLife

By: Vicki

Verified October 13, 2025

MetLife is great!

MetLife is great! The ease of making claims and the quickness in getting claims settled really helps out with having unexpected vet bills. Can’t recommend them enough!

Insurer: MetLife

By: Jason

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