225,027+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,027 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good website/poor service
The website is working great. Easy to use and quick. I made a claim online and it was very easy and i was very satisfied. Then i tried to reach with my claim specialist by email, phone without any luck. The rental company is waiting for them to give the autorization for the winter tire fee and i cant talk to anybody. Been going on 2 weeks now and the tire fee is going up! My car came back today from his 500km+ drive from youre storage free facility that happened to be an auction yard? I went to the body shop this afternoon and found my car all dirty, writing on every window like a car thats been sold at an auction, mirrors folded against the windows and keys locked in the car! Im still waiting on the claim person to call me for some explanation. Not very happy about this. By the way its a brand new car with 2000kms on it.
Insurer: Sonnet
By: Maurice
The claim process is user friendly
The claim process is user friendly. It is expedient and effortless.
Insurer: Embrace
By: Darlene
Quick Claim Response
I've been using them since 2020. Easy to submit claims online. Quick explanations of benefits and claim reimbursements.
Insurer: Embrace
By: Leslie
Disabled pet mom robbed by pet insurance
Im disabled and was talked into pet insurance by my vet. It took me years to realize what a waste pet insurance is. I have to pay up front, submit for reimbursement, pay the premium and deductible... even with a high apr on my credit card, i would have saved money without pet insurance, especially when they don't pay for things in the first place. I pay them 800 a year, i pay vet 300 a year, i pay 500 a year for medication and they reimburse me 200ish, due to deductible and not covered so i pay 1400 annual for my pet care versus 800. Pet insurance is a scam.
Insurer: Pets Best
By: Andrea O
Great customer service
Great customer service , easy to get everything set up and fast answers and the online assistance is great. Cheapest insurance around
Insurer: Sonnet
By: Melanie
Embrace Pet Insurance is top notch!
I have used Embrace Pet Insurance for over a year this second time, and it is absolutely fantastic! When I have questions on how decisions were made, they are very responsive and explain everything in detail.
Insurer: Embrace
By: Sherry D.
Kelli was helpful
Kelli was helpful, knowledgeable and answered all my questions.
Insurer: Pumpkin
By: customer
Very easy to file a claim with quick…
Very easy to file a claim with quick refunds!!
Insurer: Embrace
By: M Johnson
Spoke with Tattiana Smith and she was patient and knowledgeable!
Spoke with Tattiana Smith and she was very patient and knew exactly what to do about my more complicated claim! I always appreciate excellent customer service!
Insurer: Fetch Canada
By: Michelle Murray