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Easy to file claim and timely process
Easy to file claim and timely process
Insurer: Spot
By: Patricia Stoica
extremely fast payment of claim
extremely fast payment of claim. Alot of improvement has been made in this area in the last year. Very appreciative. Just disappointed in the fact that premium has gone up $50 a month in the last year.
Insurer: Pets Best
By: Linda Hess Gamble
They all show how much the care for Dash
They all show how much the care for Dash
Insurer: Spot
By: Darlene Meadows
The mobile submission has worked well
The mobile submission has worked well
Insurer: ASPCA
By: Sarah Garrison
The last few reimbursements they…
The last few reimbursements they provided me were very timely, however, in general they have taken sometime to get back to me.
Insurer: ASPCA
By: Jennifer Ganata
Very helpful
This site is very helpful, fast, and knowledgeable. I have learned new things about my dogs.Thank You
Insurer: ASPCA
By: Carmen Carpenter
Great experience as always!
We had an excellent experience with our first English bulldog, this is our second English bulldog that we have used Trupanion with. Their customer service has always been fantastic, extremely easy to work with, and they are on top of their game! Thank you!!
Insurer: Trupanion
By: Lori Stone
Spot has been wonderful!
Spot has been wonderful! The customer service representatives are very nice and helpful. As a this being my first time having pet insurance, it has been a great experience and I plan to add any new fur babies to my plan with Spot!
Insurer: Spot
By: Sara Colby
Terrible experience
My cat became seriously ill and was hospitalized at Tufts veterinary hospital who did everything they could save her but she passed away. Months later I received a call from MetLife about another matter but was told by the agent O could file a claim which I did. They asked for more info, I provided it. Then they denied the claim because it wasn’t filed within 90 days. They all knew when it happened and kept encouraging me to continue only to process and deny the claim. Trust me when my beloved cat passed away unexpectedly I was not thinking “oh, I better file a claim for within 90 days”. Terrible on MetLife’s behalf.
Insurer: MetLife
By: Denice
This is very important
Honestly i love it
Insurer: ASPCA
By: LaTanya Freeman