223,761+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,761 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Submitted first ever invoice/bill to…
Submitted first ever invoice/bill to see if anything could be reimbursed, and got a VERY quick decision and clear explanation!!!
Insurer: Pets Best
By: J.D.
quick courteous service and refund check
quick courteous service and refund check
Insurer: ManyPets
By: Lisa Rivera
Do you research before getting insurance
I have never submitted a claim to Embrace without having some sort of issue, unless it’s a Wellness claim if you have paid extra for a Wellness plan. After having them for a year, I submitted my first non-Wellness claim and it took 4 months to go through. I had to send them my pet’s medical records multiple times, with them saying they needed medical records to cover since his birth. We gave him the records the Humane Society gave us, and they wanted the records from before that. How are you supposed to get medical records on a stray?? Getting them to accept a claim is like pulling teeth. Shop around for insurance before picking.
Insurer: Embrace
By: Steven
Very helpful
Very helpful, explained certain things to me!!! Efficient!
Insurer: Sonnet
By: Jodie Bush
They have paid promptly for every claim…
They have paid promptly for every claim we have filed. Have been very happy with them
Insurer: Pets Best
By: Kenna
Lovely
Lovely. Haven't had a chance to use it yet, but I have a good feeling about it.
Insurer: Pumpkin
By: Anonymous
Positive experience
During the past 10 years of working with Pet-First (now MetLife), I have had good service for my pets (3 West Highland Terriers). I find their customer service team especially helpful. Please keep up the good work and don't fall into such cost savings for your organization that you go the way of many healthcare (pet and human) companies today. Thank you and we look forward to continued positive support with our pet.
Insurer: MetLife
By: Veronica
Simple and easy.
I have only enrolled. I have not needed to use it yet. So this review is strictly on the enrollment process. Information was easy to understand and enrollment was very simple as well. I found Spot to have the best balance of cost vs benefits
Insurer: Spot
By: Marta Masslon
Very simple process to write a policy
Very simple process to write a policy. Only took about 10 minutes.
Insurer: Sonnet
By: Abdul
It was great and easy to do
It was great and easy to do
Insurer: Spot
By: Alexis Robles