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Great pet insurance
Easy to submit invoices online and when I need to speak with someone they’re always friendly n knowledgeable.
Insurer: Trupanion
By: Lois
Peace of Mind…
Excellent customer service from fellow pet lovers! Easy claim process and fast reimbursement directly to your account. Peace of mind having this policy for my cat Molly, particularly as she gets older.
Insurer: MetLife
By: Janice Blacksmith
Prompt turnaround on invoices
Prompt turnaround on invoices. Any issues are handled quickly and the staff is very friendly. I recommend this company to anyone looking for pet insurance. Thanks Trupanion.
Insurer: Trupanion
By: John and Dorothy
Always timely with payouts.
Always timely with payouts.
Insurer: MetLife
By: Sue
You get answers quickly
My questions are always answered and representatives are always very polite and informative
Insurer: Embrace
By: Debbie West
Met Life for Cats is total ripoff
I got the accident and injury for all 3 of my cats. You have to fill out the claims yourself with tons of paperwork from the vets. My cat had horrible gums and broken teeth which were never made aware of until I went to the new vet. They are great, put in a claim for 10 teeth being pulled and infected and inflamed gums, claim was denied under pre-existing. $1,900 claim denied. Cancelling today
Embrace is a total scam
Embrace is a total scam. You are better off saving the premium money for when your pet needs to see a vet. Despite having received my vet records for the 12 month pre-policy Embrace is still withholding reimbursement for an emergency vet visit due to an insect bite 6 months ago. They are now requesting vet records from 4 years ago so they can keep hunting to try to find that pre-existing condition to get them out of reimbursing me. Beware.
Insurer: Embrace
By: Melissa Mowder
First claim
Submitted my first claim with this insurance company and found it to be extremely easy to navigate the system, and the payment was received in a very reasonable timeframe. Could not be happier
They don't pay! Worst pet insurance ever!
I have been paying monthly for pet insurance and every time I turn in a vet bill, they argue and don't reimburse as they're supposed to. I'm so upset right now because they have been taking my money every month, but they do not reimburse you! My vet has repeatedly sent them everything they needed, and even talked to them on the phone (8 times). They just kept finding every excuse to not pay. I do not recommend them! There's much better pet insurance out there. Met pet insurance, is a joke!! They owe me over $1,600.00.
Insurer: MetLife
By: Traci Laird
Claims are processed fairly quickly
Claims are processed fairly quickly
Insurer: MetLife
By: Debbie