223,761+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,761 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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OUT OF BUSINESS??? Bankruptcy?
I have been trying to call their customer service number and continued to get "no one is available at this time" a little while later their answering service says "our office is currently closed" IN THE MIDDLE OF THE DAY!!! I have been with them for almost a year now and thankfully have not had the need to use them. But not being able to get a hold of them for a question raises a red flag. I hope they are not filing bankruptcy.
Insurer: Spot
By: liv Og
My pone experience was great
My pone experience was great. But I still have not received my copy of my policy.
Insurer: Pumpkin
By: Roger Dorcas
Much more cheaper!
Was really easy to sign up (all online) and it’s much cheaper with Sonnet than my previous insurance provider. Thanks Sonnet!
Insurer: Sonnet
By: Alfred Santos
It was so nice to be able to get…
It was so nice to be able to get insurance from a company that was easy and simple and totally half the price of what I was paying at the competitors insurance company!!!!
Insurer: Sonnet
By: Limber Lotus Wellness
Quick turn around - hand written receipt from vet
I work with a vet that has hand written receipts - despite that - the turn around time for the wellness visit was fairly quick. Even an apology that it was taking longer. So far I highly recommend pets best
Insurer: Pets Best
By: Taylor Lolmaugh
Your website is not working at all
Your website is not working at all. I can't get logged in or register and your phone number just says no one is available and hangs up.
Insurer: Spot
By: Reilly Aldrich
unable to access my no're get in…
unable to access my no're get in contact with costumer service
Insurer: Spot
By: Miriam Tlatelpa
Seem to refund claims quickly.I’m new…
Seem to refund claims quickly.I’m new to this but so far so good
Insurer: ASPCA
By: Betty Squires
Submitting a claim is fast and easy on…
Submitting a claim is fast and easy on their app and ALL the agents are friendly, CARING people who value me and my cat as clients. 🤗😽👍💖
Insurer: ManyPets
By: Patricia DeBiasio
I tried to change my billing…
I tried to change my billing information on line. I spent(actually wasted) an hour trying to do this. I tried several different devices, checked my internet connection and restarted/refreshed my devices. I was having a hard time so I called Pumpkin’s customer service. The agent was nice and professional, but she was unable to help me. They can’t change billing information, it has to be done on line. This, to me was frustrating, I just want to make my payment on time and unfortunately my current card on file has been deactivated, until I get a new one.
Insurer: Pumpkin
By: Vivian Eriksen