224,911+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,911 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Service
Easy to sign up and Max was friendly
Insurer: Trupanion
By: Allison
Excellent claims experience
Claims are submitted directly by my vetâs office. I have had coverage for my dog for 10 years now and have been very pleased with how claims are paid.
Insurer: Trupanion
By: Laura
I ?? Trupanion!
Wow- seamless! And the customer service was so pleasant! Stress free - Iâd recommend Trupanion to anyone who has a pet!
Insurer: Trupanion Canada
By: Liana
Glad we signed up
Super easy
Insurer: Trupanion Canada
By: Christina
Sophie my 6 month old cockapoo
I was very impressed with the customer service I received from Sophia, she explained everything in detail and was very friendly and didn't rush me.
Insurer: Trupanion Canada
By: Brenda
Easy and fast
It was easy and fast.
Insurer: Furkin
By: Yelena
Submitted a claim and received a…
Submitted a claim and received a response the very next day. Great customer service and coverage 8s much more flexible than most pet insurance companies
Insurer: Pets Best
By: Randi Murphy
Poor Treatment of Long-Term Customers
I was a customer with Healthy Paws since 2016. I had surgery in 2022 and had some payment items change. Typically my bank forwards my information to new providers during a card change, but apparently that did not happen with HealthyPaws. When I finally noticed the payment issue after several months I called Healthy Paws to reinstate my service and they said they could not do that and I needed to re-enroll. I asked if they could waive the waiting period because I had been a loyal customer for years and never even filed a claim. They said they could not do that. I think this is a terrible way to treat a loyal customer who made an honest mistake. I will not be using this service again. To pre-empt their response - I used a different email for the account I had with them long-term. The email attached here is my new email.
Insurer: Healthy Paws
By: Lex
Not very helpful when you need it.
Someone broke into my vehicle and stole my camera bag, i have contents coverage under my policy. This happened a month ago, still no idea on what’s going on, my online profile says i dont even have a claim filed. I had called them in regards to that just to be questioned as to why i was in such a rush to get this resolved… I dont think my family will be renewing our policy, this has been brutal experience and I’ve been left in the dark since the beginning. Worth noting of all the adjusters they could have assigned to my case, they stick me with the one who went on a week long staycation once they right off the bat and going away again at the end of the month so I’ve been told. Cant help but feel like this wont be resolved anytime soon.
Insurer: Sonnet
By: B metcalfe
We finally chose a name for the new…
We finally chose a name for the new kitten and the rep made it very easy to update the account.
Insurer: Pumpkin
By: Cinnamon