207,034+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 207,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

207,034 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,688 reviews

4.9
Healthy Paws

10,944 reviews

4.9
Fetch

5,175 reviews

4.9
Trupanion

58,937 reviews

4.9
Pets Best

14,599 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified December 04, 2025

they make it easy

MetLife makes it really easy to submit claim paperwork, and every time I have had to call, the folks at their offices are super kind and very helpful.

Insurer: MetLife

By: Bree

Verified December 04, 2025

I recently submitted a claim for my dog…

I recently submitted a claim for my dog Harald. I appreciate the very good communication regarding submitting the very correct paperwork. I received information regarding the payout, deductible & co-pay for meds. However, this amount does not total the 80% of the invoice I was expecting. I accept this, but would like to review a detailed breakdown of the payout. I’m grateful for the insurance, but believe there should be more transparency.

Insurer: Fetch

By: Joan

Verified December 04, 2025

It works as advertised

It works as advertised. There are some potential points of annoyance (i.e. “previous balance” won’t be covered even if it’s part of the same procedure/invoice being subitted) so you need to make sure you understand the rules. But overall, I’ve been satisfied with the service. Worth noting is that it’s also fairly expensive so it’s entirely possible for the cost over time to be more than the rebates issued.

Insurer: Spot

By: Benjamin Hester

Verified December 04, 2025

PROMPT AND TIMELY

PROMPT AND TIMELY

Insurer: MetLife

By: customer

Verified December 04, 2025

It’s so easy to file a claim.

This is the first pet that we have had insurance for. What an experience we have had. We never thought we would have to use it. But….. With a torn ACL on a 5.5 pound Yorkie. It sure has been a God send. Who would have thought that could have ever happened. Thankfully I listened to my wife when she said let’s get insurance.

Insurer: Pumpkin

By: Brian Butler

December 04, 2025

Nadine Van Ness made the experience of…Purchasing the right policy for my pet. She was through, and processing my request with ease. A please to work with her,

Nadine Van Ness made the experience of purchasing Pet Insurance a breeze. She was knowledgable, respectful and processed my request with ease.

Insurer: Fetch

By: Kateryna Spalma

December 04, 2025

I have had pets best insurance for…

I have had pets best insurance for years and have been happy with it. Not sure what is going on there now. There system has been down for months. Getting a claim submitted is like getting an act of congress passed with no communication. Calling is no better - long hold periods - several disconnects & no real answers when you get through & lots of apologies read from a script. Very frustrating & Disappointing. Everything was so easy though tge app prior to this and when you called with questions there was answers or people willing to get the answers. I am hoping this is a transitional period & it goes back to the customer care it used to provide

Insurer: Pets Best

By: Susan Bunker

Verified December 04, 2025

Good service

Easy process.

Insurer: MetLife

By: Michael Smith

Verified December 04, 2025

Very prompt and easy to understand.

Very prompt and easy to understand.

Insurer: Pumpkin

By: Deborah Patrick

December 04, 2025

Just another scam

The AKC insurance was just like every other one we've tried. Every excuse possible not to pay anything. The list of exclusions that they come up with is really ridiculous, and the whole industry exists to collect money and pay out nothing. Farther ahead to just put the premium money in a savings account for future needs.

Insurer: AKC

By: Linda

Useful

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