209,226+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,226 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick communication and ease
Ease of use, navigation of website and quick response to claims. I also appreciate the consistent updates.
Insurer: MetLife
By: Steve
The experience has been fine
The experience has been fine. However I was just quoted policies for both dogs at significantly less cost, and instead of a $3000 maximum annual benefit, it is for $20k on each dog.
Insurer: ASPCA
By: Tamatha Robson
Knowledgeable and helpful
Very caring and helpful
Insurer: MetLife
By: M.C.Z
Poor user interface both on website and…
Poor user interface both on website and on app. Payout methods didn't work, had to wait for physical checks to arrive. Insurance wasn't there for me when i needed it the most.
Insurer: MetLife
By: Carlos Ramos
Trupanion is excellent in every way I…
Trupanion is excellent in every way I can think of. Really love it that the vet can bill while you are checking out and you know how much they covered instantaneously. Great organization.
Insurer: Trupanion
By: Polly Smith
The experience was simple with excellent 👌 customer service. Give them a call and see how easy it is for yourself
Great service with excellent pet insurance
Insurer: Nationwide
By: James Mitchell
After an explanation,,,When I first submitted Sta's diagnosis…
When I first submitted Sta's diagnosis it was rejected because she had a rash in 2021 due to fleas. She was diagnosed with Cushing's in late 2025. She had a horrible rash but it had nothing to do with fleas. Once I talked to someone on the phone, he understood the difference. Then Met life weighed in in Star's favor.
Insurer: MetLife
By: Maria
They raise my rates a lot every year
They raise my rates a lot every year. It seems like if I use it at all one year they raise it enough to cover the cost of following year. It’s bullshit.
Insurer: MetLife
By: AMBER COOPER
Fast process of claims and always great…
Fast process of claims and always great customer service
Insurer: MetLife
By: customer
Overall, pretty darn good
The only reason I didn't give a 5 is because a couple reimbursements seemed to take awhile.
Insurer: MetLife
By: P J Daniel