154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

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Fetch

27,484 reviews

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Pets Best

14,162 reviews

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Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 16, 2023

Horribly Long Delay for Reimbursement

Horrible! If you do not have pet insurance yet, I’d research before you go with Trupanion. It took me a month to get my reimbursement - after having to contact Trupanion 5x to get it. I kept getting passed off to various customer service reps and consistently bounced around. Everyone pointing fingers as to why it took so long. If I could give zero stars I would.

Insurer: Trupanion Canada

By: David Smith

Verified December 16, 2023

The process of turning in a claim is…

The process of turning in a claim is easy. So far so good with SPOT insurance.

Insurer: Spot

By: Marilyn

Verified December 16, 2023

We just got a puppy

We just got a puppy, we chose to acquire pet insurance with a wellness plan. Spot gave us the most bang for our buck. We recently submitted our first claim and it was handled in a very timely manner. Thank you SPOT for caring!!

Insurer: Spot

By: Theresa Shindelbower

Verified December 16, 2023

Customer Service

Customer Service Alison Levi was the first person to pick up the phone when I called to compare trupanion to other pet insurance companies. She was kind, listened intently, answered all of my questions, and when I called to follow up the next week she was just as wonderful as before. She really made the whole process easy and even when I needed additional clarification she was so nice and broke everything down for me. The coverage plan I have is perfect for my new kitten and I know that of something happens I can breathe a little easier. There’s also an app which is great and I feel better knowing my new kitten is covered.

Insurer: Trupanion

By: Elizabeth

Verified December 16, 2023

They are absolutely the best group I…

They are absolutely the best group I could imagine. I’m so thank and fortunate that they worked so quickly!

Insurer: Spot

By: Jacklyn Delillo

Verified December 16, 2023

Quick Reimbursement

I submitted my claim through the app and it was processed quickly within a few days. All fees were reimbursed as advertised!

Insurer: Spot

By: Jessie

Verified December 16, 2023

Very Happy

We had an unexpected experience with one of our puppies. So far, Spot has been great, covered everything as expected for our policy. Easy to file a claim with quick response time.

Insurer: Spot

By: Karen O

Verified December 16, 2023

Quick processing times and edficient

Was very pleased with the quick processing time and the maximum reimbursement amount that was issued. Very easy to submit as well.

Insurer: Spot

By: Stephen Shapiro

Verified December 16, 2023

The Best

Spot’s great. Easy claim submittal. No Hassle. No questions asked. Just the coverage as advertised. I tell everyone I know to sign up for this insurance. They are SPOT ON. Thanks Spot!

Insurer: Spot

By: Eric Pro

Verified December 16, 2023

Friendly service

Friendly service

Insurer: Trupanion

By: customer

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