154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 28, 2023

Was very thank to have Mrs Katt work…

Was very thankful to have Mrs Katt work with me and explained things I didn’t no was very easy thank u give her a gift card lol

Insurer: PetPartners

By: Leonardo Welborne

December 28, 2023

I had a wonderful experience working…

I had a wonderful experience working with Member Experience Associate Kyann LeViner today! She was incredibly kind and thorough and quickly answered my questions and directed me to the right department! Thank you Kyann!

Insurer: Fetch

By: Becky Kirsch

Verified December 27, 2023

Great customer service from beginning…

Great customer service from beginning to end. My agent was knowledgeable and respectful and my claim money automatically deposited in less than 2 weeks of the initial phone call. This customer is impressed.

Insurer: Embrace

By: Joanne Rosenthal

Verified December 27, 2023

I recommend a cell app. It makes it so easy

I took a picture of our bill ( invoice ) showing it was paid and text it to ASPCA insurance from my cell app. Very easy and didn't take too long for them to reimburse me. This is the second time we have had to have a claim and so far I am happy with their service. The phone app is a real time saver.

Insurer: ASPCA

By: Joy Hughes

December 27, 2023

Should be zero stars

Should be zero stars. I informed them that I would not renew in 2024 due to large rate increase. My account was on auto-pay, always paid and up to date. When they received my notice of non renewal, they withdrew $1,527.06 from my checking account for no reason. Now I cannot get them to return my money. Horrible experience. Pets Best should be your very last choice for pet insurance. Horrible. 01/02/24: April no phone calls. I cannot trust the word of Pets Best. I am still communicating with Pets Best staff but I do not expect an amicable conclusion based on the actions of Pest Best to this point. You have all the documents, you know the story.

Insurer: Pets Best

By: K D

December 27, 2023

Knowledgeable

Quick response and questions answered. Operator was knowledgeable.

Insurer: Embrace

By: J. Major. .

December 27, 2023

Easy and painless claims processing

I filed my first claim a few days ago and the process was super simple - just took a picture of the itemized receipt from the vet and uploaded it to the app. A few days later, I had the email that it was processed and approved. Granted, it was a simple exam/rabies vaccine visit, and not something more complicated, but it was easy and painless. You can't ask for more than that.

Insurer: Pets Best

By: Tina C.

Verified December 27, 2023

Helpful!

It was great not hard at all Stephanie answered all my questions and helped me understand!

Insurer: Prudent Pet

By: Christa Garcia

Verified December 27, 2023

Process was completed without any…

Process was completed without any issues. Fast, efficient service.

Insurer: ASPCA

By: Thomas Kuhn

December 27, 2023

Great Company and Coverage - Worth Spending the Money

What a wonderful company and people that work for them. Every time I’ve reached out to them, their agents are patient, professional but empathetic and really helpful. I had to take my pup into emergency last night and found that there was a mix up with the initial medical report on my pup so they hadn’t enabled my coverage. The service agent was great and told me what I needed to do as well as ways I could potentially speed up the process. While at the vet, the vet tech reached out to Trupanion for me and after a couple standard questions and discussion with the tech, they approved my claim! What a relief to have less of the financial hit to get her proper care. I am so impressed that reviewed and approved the claim as quick as they did. They really helped to make a very stressful situation less stressful. I absolutely recommend their service!

Insurer: Trupanion Canada

By: Rhonda M

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