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It is nice how Pets Best informs you…
It is nice how Pets Best informs you about how the claim is progressing. Apologizes, for any delays.
Insurer: Pets Best
By: J.J. Lewicki
Super simple to submit claim.
Super simple to submit claim. Quick reviews of claims too!
Insurer: Embrace
By: Mary Stovall
I tried to get a pre-estimate from Pets…
I tried to get a pre-estimate rom Pets Best prior to what would be done SO I WOULD KNOW in Pets Best would pay on any line times indicated and they stated it could not be done. This would have been a major indicating factor if I could afford to done at this time. WHICH I CAN NOT AND SHOULD NOT HAVE PROCEEDED, DUE TO MY MEDICAL ISSUES AND BEING ON MEDICARE (CONVERTED AFTER I WAS DEEMED TOTALLY DISABLED). So, I got doubled whopped as I had to use a Care Credit Card and the card from the vet, so I now 2 EXTRA PAYMENTS coming out of my medicare check, now 2 places will NOT GET PAID each month causing me more hardship. Pets Best only approved less than 195.00 on the charge or my pet that had a total bill over 1300.00. The insurance has constantly gone up and seldom paid any submitted claims, and continually kept asking for more documentation to support claims.
Insurer: Pets Best
By: marsha hill
Stress-Free!
The best pet insurance I have ever come across! Everything is very straightforward and simple to navigate, whether it be clearly understanding your policy or filing a claim. Very grateful for its ease and how quick claims are reviewed. Thanks, Lemonade!
Very easy to set up
Very easy to set up insurance for our new kitties. We were transferring from breeder to ourselves.
Insurer: Trupanion
By: Cheri Hins
Was very thank to have Mrs Katt work…
Was very thankful to have Mrs Katt work with me and explained things I didn’t no was very easy thank u give her a gift card lol
Insurer: PetPartners
By: Leonardo Welborne
I had a wonderful experience working…
I had a wonderful experience working with Member Experience Associate Kyann LeViner today! She was incredibly kind and thorough and quickly answered my questions and directed me to the right department! Thank you Kyann!
Insurer: Fetch
By: Becky Kirsch
Great customer service from beginning…
Great customer service from beginning to end. My agent was knowledgeable and respectful and my claim money automatically deposited in less than 2 weeks of the initial phone call. This customer is impressed.
Insurer: Embrace
By: Joanne Rosenthal
I recommend a cell app. It makes it so easy
I took a picture of our bill ( invoice ) showing it was paid and text it to ASPCA insurance from my cell app. Very easy and didn't take too long for them to reimburse me. This is the second time we have had to have a claim and so far I am happy with their service. The phone app is a real time saver.
Insurer: ASPCA
By: Joy Hughes
Should be zero stars
Should be zero stars. I informed them that I would not renew in 2024 due to large rate increase. My account was on auto-pay, always paid and up to date. When they received my notice of non renewal, they withdrew $1,527.06 from my checking account for no reason. Now I cannot get them to return my money. Horrible experience. Pets Best should be your very last choice for pet insurance. Horrible. 01/02/24: April no phone calls. I cannot trust the word of Pets Best. I am still communicating with Pets Best staff but I do not expect an amicable conclusion based on the actions of Pest Best to this point. You have all the documents, you know the story.
Insurer: Pets Best
By: K D