223,403+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 223,403 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

223,403 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

19,966 reviews

4.9
Healthy Paws

11,344 reviews

4.9
Fetch

5,859 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,292 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

February 22, 2023

Misleading and inconsistent website

Edit on March 8: they reached out to me by phone and, after I explained the situation, acknowledged that the website does seem misleading, and they'd look into my feedback. Their website's description of what documents are needed for a claim is misleading to say the least. They say on their website that the medical records they need are "Detailed medical records, including from your pet’s most recent checkup (a vet visit unrelated to your pet getting sick or hurt)". (Trustpilot doesn't allow me to post link, but the specific webpage is titled "Your guide to filing claims.") But in reality, they also ask for the records from the visit which the claim is for, i.e. the visit that happened exactly because my pet was sick. And their customer service agent explicitly confirmed this to me, without explaining why it works differently than what their website says. If they were clear and consistent upfront, I probably would have no problem with providing the medical records for every visit. But now I feel I was lied to, and I have serious doubt whether I can trust them when I need them. I may need to shop around for other pet insurances.

Insurer: Fetch Canada

By: Bruce

Verified February 22, 2023

The price

Hello, the price is competitive and it is easy to join. THANKS

Insurer: Sonnet

By: Raymond Rémi

Verified February 22, 2023

Pumpkin was very helpful in answering…

Pumpkin was very helpful in answering all my questions and concerns. The insurance rate is affordable and the coverage is more than satisfactory. I very much appreciate the fact that after 180 days of being symptom-free, my pet will not be considered to have a pre-existing condition and if any similar problem arises after that time period, she will have coverage.

Insurer: Pumpkin

By: Bernadette M

Verified February 22, 2023

I havent received any information…

I havent received any information regarding this pet insurance that I have started paying for.

Insurer: Spot

By: Nancy Montag

February 22, 2023

Cat Health and Nutrition

Thanks for sharing such an informative article. I really appreciate it. I'm also writing stuff on cats' basic needs and utilities: like the best brushes for long-haired ragdoll cats or the best food and treats, and also about litter and cat toys. You can read my blog post at https://gopetco.com/

Insurer: Pets Plus Us

By: Rabbi

Useful
Verified February 22, 2023

Great navigation

The website was very helpful and easy to follow through.

Insurer: ASPCA

By: Brandy Ramirez

February 22, 2023

Horrible customer service

Don't waste your time and money on this company. Their coverage may seem good but the customer service is shockingly bad. They took 2-3 weeks to reply one email, with no intent to help you. The email customer service was like a robot whose only job is to keep asking for more documentation even when it makes zero sense. And when I complained to them about this and said if my issue wasn't addressed I'll switch to another insurance company, they didn't bother to reply me. So I switched. Luckily I got out early and escaped them after only paying two months of premiums. This company either cares zero about it's customer, or has extremely poorly trained customer service.

Insurer: Pets Best

By: Serena Wu

Verified February 22, 2023

I could not complete the process

I could not complete the process. It said that I signed up, but didn’t complete registration. I forgot my password, but it won’t let me reset it, because it is incomplete.

Insurer: ASPCA

By: Cheryl Leonard

Verified February 22, 2023

Love love HealthyPaws

Love love HealthyPaws! I cannot say enough good things about them. They are literally the best pet insurance - are quick to review, close and reimburse claims all wiithin a week or less! They remove the financial worries i have on a day to day basis on what happens to my pet.

Insurer: Healthy Paws

By: Angie Yap

Verified February 22, 2023

You guys helped so much when absolutely…

You guys helped so much when absolutely needed & now driving a newer vehicle , more reliable is alot more easier on getting frome point A to point B.

Insurer: Sonnet

By: Jay

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