224,903+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to submit invoices on line
Easy to submit invoices on line; for future reimbursements I will use direct pay (which was also easy to set up). What’s not to like? One hopes they never need to use insurance, but it is a blessing when your animal family gets ill.
Insurer: Pumpkin
By: Valued Customer
Quick
Quick. Convenient. Check received. This is my 3rd yr with my csy and 2nd yr wirh my dog.
Insurer: Pumpkin
By: Customer Carolyn
Quick processing of claims
Quick processing of claims. Good coverage for my Wheaten Terrier who cannot digest proteins and reasonable turnaround time for claims.
Insurer: ASPCA
By: Lori Botkin
We have had this pet insurance for two…
We have had this pet insurance for two years and we are very pleased with all our claims so far. Pay back is quick and easy. Love the app.
Insurer: MetLife
By: Debra
Very helpful customer service
Very helpful customer service, was able to add a pet to my policy with no issues. I would highly recommend Nationwide to my friends and family.
Insurer: Nationwide
By: Mike Lynch. Service Supervisor Western Pest Services
Easy to sign up
Easy to navigate, easy to have payroll deduction
Insurer: Nationwide
By: Traciene McCourt
NUMBER 1 SCAMMERS
NUMBER 1 SCAMMERS!!! DONT EVER SIGN UP FOR THIS COMPANY THEY ARE ABSOLUTELY SCAMMERS THROUGH AND THROUGH. Don’t ever trusted this company they will go back on their word and say they will protect you and your pet and then they will switch back on you
Insurer: Trupanion Canada
By: Christina
Easy claim process
The process to file a claim is so easy. On occasion the app is not working but filing through the Pets Best website is just as easy. I also receive reimbursement via direct deposit which makes the entire process simple.
Do not choose Pets Best
I paid in to my policy for two dogs for 2 years. The price kept increasing. It was a horrible experience trying to submit paperwork. They constantly delayed accepting the claims and constantly asked for additional verification. Sometimes, blaming it on my veterinarian's office. I met my deductible early this year on one of my dogs and it took a couple of months to get one claim paid after I had met my deductible. And then they paid it only after I called the third time to complain and then canceled my policy. Total waste of my money for 2 years. Highly disappointed and I would not recommend this company to anyone.
Prompt and accurate payments
People tend to complain about lack of coverage for pre-existing issues, etc. I find that if you read the policy and follow the guidelines that each claim is reviewed promptly and analyzed very well, payments or denials are sent with a very easy to understand statement. I have no complaints.