225,079+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,079 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Should be less than 1 star
Should be less than 1 star. This company is as expected during the application part and has competitive pricing. They excel when taking your premium. Now god help anyone if they have a claim. I have never experienced a claims process like this in my life. I currently have several insurance policies with 2 current and relatively minor claims. You have to fight with claims agents if you can get a hold to them, from every time zone within Canada, again if you can get a hold to them or they don't disappear without notice. Some are very rude and the customer service and complaints department spins you around in circles. Choose to believe this or not, but Sonnet (and all the other company names) is a border line scam operation, takes your money and does not pay a claim. Time to lawyer up. Sonnet, please save your comments here, because it will likely be as phony as your company.
Insurer: Sonnet
By: Frank Renz
Get Trupanion. They don’t play. They pay.
Love Trupanion. Two days after my dear dog’s surgery for cancer, I get notice that they’re paying for the surgery. They’re the best. I only wish I could switch my lousy human insurance for Trupanion.
Insurer: Trupanion
By: Julie
. Wrongfully denied. Hiring an attorney.
I’m in the same boat as everyone else— they’ve denied my claim bc they don’t have the records of which I sent over, they confirmed, and then I received an email this morning stating that my claim is on hold. Is there anything we can do to get our money back? This seems criminal— and now when we switch insurance we’ll have a pre existing condition!. I can’t afford this. Consulting an attorney tomorrow.
Insurer: Embrace
By: Lauren Carr
I have only recently enrolled my pets…
I have only recently enrolled my pets into the ASPCA Pet Insurance. I have not yet had need to take advantage of the insurance benefits but I do anticipate that future expirences will be good.
Insurer: ASPCA
By: Ronald Masumoto
Terrible they wing pay for anything not…
Terrible they wont pay for anything not even part of the bill
Insurer: Embrace
By: Sandra Hass
I love that you can customize your…
I love that you can customize your policy to your budget and coverage. Figo process claims and pays very quickly, its usually the same week.
Insurer: Figo
By: JH
Super kind customer support
Super kind customer support who seem like they genuinely care about helping you / your pet. Wasn't sure on insurance before but would definitely recommend to any friends with pets.
Insurer: Spot
By: Hana
Finally a pet insurance co that cares.
You're not like other pet insurance companies, you pay the vet directly. I don't have to take out a loan to pay for the vet and then wait at least a week for reimbursement. I understand why people are giving up their pets. They can't afford the medical bills for them.
Insurer: Trupanion
By: Carole