154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 22, 2024

So far ...

My Veterinarian Tech turned me on to Fetch. So far so good with my rescue Pembroke

Insurer: Fetch

By: Papa Stauth

Verified January 22, 2024

Simple, Easy, Affordable

I got pet insurance out of an abundance of caution, and I am so glad I did. You hope never to need it, but when you do, it is a life saver. Prices are affordable, coverage is expansive, and submitting a claim is easy. Not much more I could ask for.

Insurer: Spot

By: customer

January 22, 2024

We have carried insurance with Fetch…

We have carried insurance with Fetch since our dog was a puppy - 3 years. It is the first time we have ever had insurance for a pet. Fetch was recommended by a friend. The insurance is very easy to use and the company is responsive during the process with email updates. Costs can be tailored to suit your budget.

Insurer: Fetch

By: Katie Kenney

January 22, 2024

Quick turnaround on my claims

Quick turnaround on my claims, but no explanation of benefits

Insurer: Fetch

By: Mara Gilson

January 22, 2024

They process my claim very quickly.

They process my claim very quickly.

Insurer: Embrace

By: Vincent Cregg Vasquez

January 22, 2024

Thank you Justin Erwin!

I had a issue with a check that didn't get electronically put into my checking account. I called so many times and no one seemed to want to be bothered to help me or look into it.I had spoken to about four reps and a manager that was no help and was very rude. I finally got someone named Justin Erwin on the phone and he was the most helpful and nice person that i have spoken to at Fetch. Not only did he look into it he called me back with an answer and explained to me what happened and that it was being mailed to me. There should be more people like Justin working for Fetch! Thank you Justin for all your help.

Insurer: Fetch

By: cindy fiorenza

Verified January 22, 2024

I canceled my policy.

I canceled my policy. Your customer service telephone rep I talked too was very sarcastic and lacked E- IQ skills. I didn’t like his tone or lack of empathy. Surprised he works for you. Hire competent and compassionate people, please. Corinne Candelaria, RN, MBA, CNOR (E) Houston, TX

Insurer: Trupanion

By: Corinne Candelaria

January 22, 2024

amazing

amazing! recommend to all my friends.got my refund the same day

Insurer: Pets Best

By: Maor Masica

January 22, 2024

As a newbie to Fetch

As a newbie to Fetch, I have had only a few dealings with the company. When I signed up, I thought the service representative was excellent. She was friendly, knowledgeable, and very professional. The only claim that I have made was for my initial puppy visit at nine weeks. The claim process was fast and efficient. Now I am submitting my claim for the 12 week visit. And they say it takes up to two weeks for review. That seems quite long to me. But I am still waiting to see what reimbursement I will receive. I’m glad I signed up for Insurance as a puppy. The pre-existing issues makes it very hard to sign up with an older dog.

Insurer: Fetch

By: customer

January 22, 2024

Definitely the best!…

I have had pets best on my dogs (mastiffs) for several years and I rave about them to anyone that will listen! From emergencies to chronic conditions, they have always provided seamless coverage for us. I had a different carrier prior to pets best and I switched over after they processed one claim and only reimbursed a fraction of what I paid since they pay what they think something should cost, not what the invoice shows.

Insurer: Pets Best

By: Bethany Linden

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