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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The new fill out the forms and some one…
The new fill out the forms and some one will contact you in 3-7 business days is brutal. Even the old school insurance companies are better than what your company is now. The old Online platform is why I switched to your company but looks like I will be switching back as you have zero service
Insurer: Sonnet
By: Kodi
WHAT happened to this company?
Really disappointed in this company now. I gave them a 5 start review back in September, but need to change my rating. My rates just went up. 47% increase for one cat and 21% increase for the other. They are the same age. Even though the rep told me they do not increase premiums based on claims, she then proceeded to tell me that the 47% increase was because that cat DID have a claim so I lost my 30% rate "discount". In addition she said the State of Washington care rate has gone up. WOW! AND, they recently denied my claims for the other cat. I will be shopping for a new insurance company. Ever since this one changed to their new name and now have a new insurer, it seems that their CARE has gone downhill. Very sad to see.
Insurer: Fetch
By: Patty Palmer
Easy to file through app
Easy to file through app, quick response and refunds on claims.
Insurer: Embrace
By: M Johnson
I like that you can modify the coverage…
I like that you can modify the coverage to what suits your specific needs. It’s really helpful and I find the prices to be very fair as well.
Insurer: Sonnet
By: Haleigh
I don't like your pricing
I don't like your pricing, I'm paying more than I used to, $450 even with a ticket is exceedingly high. I was referred to this by a friend who said it would be cheaper or easier to use, but I've not had a good experience at all. Wouldn't recommend to anyone else honestly.
Insurer: Sonnet
By: Brandon
Really good prices and policies
Really good prices and policies, would recommend
Insurer: Pets Best
By: James Smith
Valued Customer Care Representative
Your representative was caring, empathetic, and listened to the reason I called. I don't know how anyone else feels about having to pay a $2 processing fee every month in addition to their monthly premium but for me it enables me to buy 24 cans of food during the year for my pet. Your representative handled everything on her end which enabled me to pay for the entire year up front and avoid these extra charges.
Insurer: ASPCA
By: KATHLEEN MOLLOZZI
Great pet insurance!
I’m really impressed with how quickly and easily this health insurance kicks in when we have a claim! It definitely gives peace of mind to know we’ve got this when health issues come up for our furry loved one…
Insurer: Healthy Paws
By: Davina