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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I am so thankful we have Healthy Paws…
I am so thankful we have Healthy Paws insurance! Our dog was diagnosed with Cushings - and then with cancer! We have been taking her to appointments at a pet hospital that specializes in oncology. She is receiving excellent treatment there and Healthy Paws has covered (and continues to cover) the majority of the expense. AND - it is sooo easy to submit claims! Just take a picture of the expense receipt, log in and transfer the image to the box provided on the site. You get a reply almost immediately saying it has been received, another email a day or two later saying it's being processed, and a final email saying it has been completed. The check arrives in about a week. They make the process easy and communication is great! Couldn't ask for a better pet insurance company!
Insurer: Healthy Paws
By: Beverly Ogden
Huge Rate Increases...
After offering an initial home insurance policy at a competitive rate, Sonnet steadily increased the annual premium every year. At first it was a couple hundred dollars, then my policy rate, on a Vancouver area detached home, doubled from 2022 to 2023. A rate hike of almost $1800 in a year. When I phoned to ask why, the answers were vague and attributed to general rate hikes in the industry, etc. I was then asked if I qualified for any discounts (e.g. Canadian university grad, etc). I moved to another company.
Insurer: Sonnet
By: RB
Affordability and ease of getting…
Affordability and ease of getting coverage. I love that I received a call to go over the insurance and make sure we understood everything. We just recently got coverage and so far so good. We will even be reimbursed part of a dental cleaning that was done a few days after we got coverage.
Insurer: Spot
By: Vikki C
Wrong diagnosis and denial
They denied my claim for my dogs ear infection due to alopecia. My dog does not have alopecia and further, alopecia does not correlate to an ear infection. Reached out via email for a response and no response
Insurer: Embrace
By: Mamie Quenga
Ease of navigating and understanding…
Ease of navigating and understanding what's included.
Insurer: ManyPets
By: customerSharon
QUICK AND EASY
The customer service staff is great and so kind. Claims are straightforward to submit.
Insurer: Pumpkin
By: customer
Customer service was great
Customer service was great AR
Insurer: ManyPets
By: Lalo the Woodle
GOOD JOB!!
Claim was handled in a timely manner and very professionally.
Insurer: Pets Best
By: Stan Skeeter Durlak Jr
The experience is great the o ly thing…
The experience is great the o ly thing is I don't have my cell number anymore to receive the code that is the only fall down.
Insurer: Sonnet
By: Shawn