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Fetch has been wonderful
Fetch has been wonderful; I will never again have a pet that is not insured. The staff are very responsive. The claim process is easy and are handled quickly.
Insurer: Fetch
By: Laurie B
Great customer service and great…
Great customer service and great coverage My dog just recently had to get surgery on his CCL. Because we hit our $250 deductible with his pre-hab his surgery and rehab will be covered 90%. Our almost $2600 bill we are paying $260. Unreal and stress relieving.
Insurer: ManyPets
By: Mason Tangen
Great coverage at an affordable price…
Great coverage at an affordable price with great customer service. Hope to be with ManyPets for the duration of my 2 dogs’ lives.
Insurer: ManyPets
By: Bill
Fetch by the dodo promises not kept
I had four Senior dogs. I started out with an annual deductible but for some reason it turned into a per condition deductible after underwriters were changed I complained but I let it go. Then one of my babies was misdiagnosed and it took three vets to figure out that she had a tumor on her spleen which was taken out and fetch did pay all the claims which I was grateful for because I had unlimited annual limit so I felt comfortable with submitting claims. When renewal arrived Tinker's policy was downgraded by 50%. No longer did I have unlimited I had a $15,000 annual limit $500 per condition deductible and only 70% reimbursement. No explanation just a congratulations your policy has been renewed but changed .Tinker died 2 months later.After tinker's death I have been very careful about putting claims and nervous every time renewal comes around .So this year I decided to only put claims in for regular chronic treatments acupuncture and cold lazer and nothing else. I emailed fetch eight times during the year asking if I was within the limits and if they could tell me the formula for downgrading -no response. So I called up December 11th and spoke personally to an agent asking them to look at the three policies I was told by the agent that all the policies were good and that there would be no changes for renewal I did not have to worry or consider downgrading their policies myself which I would have done to avoid downgrading. I was relieved , however; January 16th came around and I received an email and lo and behold one of my pups policies was downgraded! Once again congratulations but no explanation and a number to call if I wanted to discuss my options the number was an auto nation's parts department number! I called the next day and was told matter of factly suck it up or cancel the policy there was nothing that can be done there was no financial ombudsman to call or speak to no review department nothing. I asked to speak to supervisor and I inquired the chances of her policy being downgraded even more if I use it like I used it 2023 he told me he did not know that was not his department but yet he was the supervisor .He kept on repeating cost to loss ratio her premiums were low that's why she was downgraded thing I can do. But we kept the $25,000 limit annual limit which means nothing because if I use it they will downgrade me. I had unlimited on tinker and I was still downgraded so they are annual limits mean nothing. Her premiums are now even lower than they were before so the risk of downgrading is even greater if I use the strategy I used last year of just using it for acupuncture and cold laser. So I am warning pet parents if you use the insurance for claims to save your dogs or cats life be prepared that next year your policy is going to be double or quadruple like it was mine or be downgraded.I paid almost $11,000 last year for pet insurance for my three dogs who I love with all my heart and I was rewarded by a kick in the butt. Oh yes! They did renew my two older dogs because I pay $4,000 each for them. But that's no promise that next year if I use it they will downgrade them too when they need it the most.
Insurer: Fetch
By: Lori
So far ...
My Veterinarian Tech turned me on to Fetch. So far so good with my rescue Pembroke
Insurer: Fetch
By: Papa Stauth
Simple, Easy, Affordable
I got pet insurance out of an abundance of caution, and I am so glad I did. You hope never to need it, but when you do, it is a life saver. Prices are affordable, coverage is expansive, and submitting a claim is easy. Not much more I could ask for.
Insurer: Spot
By: customer
We have carried insurance with Fetch…
We have carried insurance with Fetch since our dog was a puppy - 3 years. It is the first time we have ever had insurance for a pet. Fetch was recommended by a friend. The insurance is very easy to use and the company is responsive during the process with email updates. Costs can be tailored to suit your budget.
Insurer: Fetch
By: Katie Kenney
Quick turnaround on my claims
Quick turnaround on my claims, but no explanation of benefits
Insurer: Fetch
By: Mara Gilson
They process my claim very quickly.
They process my claim very quickly.
Insurer: Embrace
By: Vincent Cregg Vasquez
Thank you Justin Erwin!
I had a issue with a check that didn't get electronically put into my checking account. I called so many times and no one seemed to want to be bothered to help me or look into it.I had spoken to about four reps and a manager that was no help and was very rude. I finally got someone named Justin Erwin on the phone and he was the most helpful and nice person that i have spoken to at Fetch. Not only did he look into it he called me back with an answer and explained to me what happened and that it was being mailed to me. There should be more people like Justin working for Fetch! Thank you Justin for all your help.
Insurer: Fetch
By: cindy fiorenza