223,546+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,546 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I pay almost $1000 a year and get nothing…
I pay almost $1000 a year to never be reimbursed for anything. What is the point in having insurance for him if nothing is insured. I got $44 back from my claim. How does that make up for how much I already pay? It’s a joke.
Insurer: Pets Best
By: Rebecca
This was a simple well done explanation…
This was a simple well done explanation and execution for a claim I submitted. Questions were answered quickly and due to my choice of how I processed my dogs claim the check took a bit longer but I was kept abreast of the processing all along.
Insurer: Embrace
By: Gretchen Cheney
I searched a lot of places for pet insurance
I searched a lot of places for pet insurance and in the end, Spot seemed to have the best coverage for the cost. Their communication has been great and very welcoming. I'm very happy to have my puppies covered by Spot!
Insurer: Spot
By: Tammy Megison
Easy to use system and prompt…
Easy to use system and prompt responses/communication.
Insurer: Pets Best
By: Megan Babin
I am so pleased with Nationwide
I am so pleased with Ernie, the beagle’s, pet insurance. Claims are processed swiftly and fairly. I would recommend for anyone with a young dog!
Insurer: Nationwide
By: B Gordon
Ist claim with trupanion
When I frist called Trupanion the agent never said the emergency exam will not be cover!!!!!!!!!!!! beware ask more questions ..
Insurer: Trupanion
By: connie
Was amazing when it was GO Pet Plan but....
I've had policies for my dogs starting in 2018 ( when I had 1 dog and 1 cat ) now have 3 dogs on insurance policies and 1 cat. I had one claim when it was still GO pet plan and the review process was quick, simple and not a headache - it was great and I always reccomended it. Now, since being "fetch by the dodo" I had my dog in for emergency care, filed a claim on Feb 22 and have not had any further communication from the company despite my attenpts to contact them. Every time I call I get voicemail, every time I email the response is never helpful or informative. Adding extra documents to a file is also near impossible and again, when you call to ask for help it's automated or you get voicemail. Frustrating to deal with considering you carry a policy for this long, pay over 3k out of pocket for treatment and can't even get in touch with the company. The policies in theory are great, but the customer service so far has been frustrating beyond belief. Will definitely try FURKIN with the next animals unless something changes.
Insurer: Fetch
By: Selena
I rec’d a text that the case is closed…
I rec’d a text that the case is closed but I can’t find what the results were. What does that mean that the case is closed? I’ll be receiving a check or I’m not getting any money returned. I’m very disappointed in FIGO. I thought there would be a message somewhere saying after reviewing your claim we’ll be returning $ to you with an explanation as to what was covered and what wasn’t. I haven’t been able to find it. Maybe I’m just not looking in the right y. Please help
Insurer: Figo
By: Mary
Was amazing when it was GO Pet Plan but....
I've had policies for my dogs starting in 2018 ( when I had 1 dog and 1 cat ) now have 3 dogs on insurance policies and 1 cat. I had one claim when it was still GO pet plan and the review process was quick, simple and not a headache - it was great and I always reccomended it. Now, since being "fetch by the dodo" I had my dog in for emergency care, filed a claim on Feb 22 and have not had any further communication from the company despite my attenpts to contact them. Every time I call I get voicemail, every time I email the response is never helpful or informative. Adding extra documents to a file is also near impossible and again, when you call to ask for help it's automated or you get voicemail. Frustrating to deal with considering you carry a policy for this long, pay over 3k out of pocket for treatment and can't even get in touch with the company. The policies in theory are great, but the customer service so far has been frustrating beyond belief. Will definitely try FURKIN with the next animals unless something changes.
Insurer: Fetch Canada
By: Selena