154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Easiest insurance claim process I have…
Easiest insurance claim process I have ever experienced
Insurer: Embrace
By: Anonymous
Healthy Paws Saved My Dog's Life
Healthy Paws is the reason that my dog is alive, period. I adopted a Lab/Pit mutt named Bagel when he was four months old. Sadly, when bagel was 4y.o. he became paralyzed from the waist down due to degenerative disc disease. The cost of surgery was $12,000.00 and it worked... until six months later it happened again. The vet told me his odds of survival were low and I decided to do the surgery anyway, another $12,000.00. This time... it worked. I'm so glad I made that choice. Bagel was doing fantastic for two years and now my poor sweet dog at the young age of 7y.o. has a brain tumor. He obviously has the worst luck. Ending your dog's life is something you know you will have to do at some point but certainly not at 4 years old, and hopefully not at 7 years old. I decided to do radiation for Bagel and he is now recovering. Radiation was $20,000.00. Needless to say without Healthy Paws' contribution I could have never afforded all of these huge ticket treatments. I submit my recent claims to healthy paws on a Tuesday and I had an approval Wednesday with money back in my bank on Thursday. No questions asked.... just a follow up e-mail from them asking how Bagel is doing with treatment. I couldn't recommend a better insurance company and if you have a dog these days it's absolutely necessary.
Insurer: Healthy Paws
By: Michael Harris
legible portal and instructions
legible portal and instructions
Insurer: Embrace
By: Nathaniel. Calloway
Great Service.
Great first time for Chrissy at Vet office. They were very attentive and caring.
Insurer: ASPCA
By: Andrew Weber-Karp
Ease of claim submission
Ease of claim submission
Insurer: Embrace
By: Nugette Yurtis
Excellent customer service
Excellent customer service. Everything explained so I understood.
Insurer: Trupanion
By: Shawna
Claim processing issues
I submitted 4 claims. 1 was approved. 3 remaining claims that are open all say waiting on documents that are not needed. Cannot upload or update information after you submit a claim. This is not 1972. There goal is to force you to call so you can be put on hold.
Insurer: ASPCA
By: Donald
Great instance service
Easy to use claim process and quick turn around. Excellent service and product
Insurer: Spot
By: Mimi
Typical insurance dodge
Typical insurance dodge. As a former Assistant General counsel for a major Insurance company and a retired attorney, with a long happy prior number of relationships with Met Life I am appalled at what passes for claims adjusting and underwriting. Unfortunately after acquiring my Champion Italian Greyhound from a reputable breeder it broke its Ulna and Radius. Fortunatley, on advice of the breeder I had obtained pet indurance and selected Met Life Pet Insurance as the carrier. IN classic denial fashion my claims for surgery costs and gollow ups for the injury were denied for no REASON. The adjuster, Allison Faulkner, has got to be the most obtusew adjuster on the planet. She couldn't even get facts correct. Everything reasonably required was submitted and she even denied that. The company is so sheltered, it has been impossible to get the General Counsel's number so I can provide the courtesy of notification of a potential lawsuit, not just for appropriate reimbursement but for fraud in the inducement and fraud in the factum. On the web one of their quotes state: “Jan 20, 2023You can take your dog to any licensed veterinarian, pay the bill, and send it to us for reimbursement — we'll process your claim in less than 2 weeks. 4 Policies are subject to some exclusions, but getting a pet insurance plan can still save you thousands each year.” The first claim was submitted in the first two weeks of November and the denial letter was just received on Jan. 23. They are just denying to wear me out and I will not tolerate it. I'd like to solicit for the other disgruntled policy buyers for a class action if possible. The on-line system is so bad it couldn't even coonect my information to a policy, and then it cut me off every time I tried to log on. This is a huge, IMHO, fraudulent MICKEY MOUSE operatoin trading on what used to be the reputable name of Met Life.
Insurer: MetLife
By: Henry