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Have to jump through hoops to get claims paid
Processing this claim took 3 attempts and 4 months. 2 denials due to our vet not providing the requested information, however they provided us with the confirmation from the fax they sent. I had to physically go to the vet, have them print all the records, then screenshot all pages and submit on the site to get positive results. If I hadn’t persevered, this would have never been possible. I’m sure many people would just give up, but I pay over $100 a month to cover our fur babies… and it honestly shouldn’t be this difficult, I mean there is no way to talk to a person, and email responses are canned responses that are 0% helpful. Why is it necessary to supply all records (from the pets 1st visit to current) for every single claim?? Why can’t Pets Best just request the newest records, since they have had the previous records already submitted in the past? Not user friendly in any way shape or form!
Insurer: Pets Best
By: Kathryn Jordan
BEST PET INSURANCE ON THE MARKET
OUTSTANDING SERVICE IN ALL ASPECTS OF INSURANCE. MY LABRADOR HAS HAD EXTENSIVE ORTHOPEDIC SURGERY AND TREATMENTS DUE TO ARTHRITIS AND A BIRTH DEFECT. HEALTHY PAWS INSURANCE HAS COME TO THE RESCUE. ONGOING TREATMENTS AND SURGERY BILLS HAVE BEEN TAKEN CARE OF USUALLY WITHIN 48-72 HOURS. COULDN'T ASK FOR MORE. HIGHLY RECOMMENDED. 5 STARS
Insurer: Healthy Paws
By: PHILIP
The turn around time is getting shorter
The turn around time is getting shorter
Insurer: ASPCA
By: Philda Barnes
Everything is very smooth and easy for…
Everything is very smooth and easy for the claim
Insurer: Embrace
By: Yangil Ro
Great Insurance
It IS so easy to submit a claim on Embrace. It literally takes minutes and you just need a scan or copy of your receipt. Highly recommended
Insurer: Embrace
By: Adam Silva
Their mistake but I am paying for it
Their mistake but I am paying for it. I submitted a claim for a visit. In that visit I also paid for medication for a pre-existing condition unrelated to the visit. I even noted on the claim the medication was not included in the claim as I knew it was not covered. The claim was denied in error for preexisting. The representatives admitted the mistake and yet the claim was still denied. I have since had to appeal the claim and it is still Not paid since 01/30/23 even though three separate representatives stated that I was correct and made the proper notation and my claim was to be covered excluding the medication.
Insurer: Pets Best
By: KRISTINA
Honestly
Honestly, I have heard about sonnet before, however I thought it was to good to be true. After alot of searching and ridiculously high quotes that I have been given previously from insurance companies I decided I was going to give sonnet a try. And I can honestly say it was the best choice I have made in along time. It was such a easy , comfortable, straight forward, but detailed application process that legitimately walked me through every step of the process, while answering every question that popped into my mind. It was fast and convenient as I did the whole process online! They sent me all the information along with my insurance card/ proof of insurance just moments after I completed the process! And THE PRICE IS AMAZING!!!! SO FAR IAM SO GLAD AND HAPPY WITH MY EXPERIENCE WITH SONNET ! I would definitely recommend sonnet to my family and friends ❤️ WAY TO GO SONNET FOR MAKING INSURANCE HAPPY AND STRESS FREE seeing it is something that we all need, and shouldn't go without !!
Insurer: Sonnet
By: Susan
Very easy to get quote online and clear…
Very easy to get quote online and clear of what I'm covered for
Insurer: Sonnet
By: Scott
Some customers said
Some customers said , your company is good. Will see how nice if I take my cat and dog for the first time. Right now I haven’t try it yet, is my first time to join to mannypets. Thank you.
Insurer: ManyPets
By: Alma Snyder