223,546+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,546 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer friendly process is…
The enrollment and claim process is customer friendly.
Insurer: Spot
By: Angela and Kevin
Easy to use overall and straight to the…
Easy to use overall and straight to the point
Insurer: Sonnet
By: Lavern
There are a lot fairer insurers
Fetch is unfortunately engaged in very high annual premium increases, at least as far as we are concerned. If you are with Fetch be very careful when you get any renewal notice. Fetch will take "factors" including your zip code and may increase your annual premium substantially. There are other very credible, reliable pet insurers who are less costly than Fetch, and I would venture to say as competent, gracious and all the other good things. In my view, just me folks, but I consider Fetch to be a rip off because of very high premiums, increasing yearly at a dramatic rate. I did call to talk it out with a customer rep who was courteous but not helpful; the only thing that worked is cancel and go with Spot.
Insurer: Fetch
By: Ron Sokol
Great rate, simple process.
I was surprised at how simple and fast the entire process was. I was happy with the quote and within a few minutes I was signed up. Thank you Sonnet
Insurer: Sonnet
By: Steve
This company is amazing !
This company is amazing !! 100% will going to recommend!!
Insurer: Sonnet
By: Hilmar
It was very easy to go through the…
It was very easy to go through the process of obtaining the I surface for my kitten. Having worked in the medical field, dealing with insurance companies in the past it was a nice change
Insurer: ASPCA
By: Michelle Hurd
Pets Best makes the submission process…
Pets Best makes the submission process very intuitive and easy. Their reports on claim payouts are through and clear to ready and understand. Having their support makes it so easy to say YES to medical care for my fur babies!! Thank you Pets Best for providing exemplary service and support!
Insurer: Pets Best
By: Erin
2.5.
2.5. The company is fine. The coverage is good with a decent deductible, but it takes so long for them to review claims. I've submitted a claim nearly a month ago and there's been little to no progress. I've never had insurance claims take this long for myself, I don't understand why it takes forever for pets with Fetch.
Insurer: Fetch Canada
By: Deejay
Thinking about canceling insurance
Thinking about canceling insurance, yesterday had a question about dental coverage and did put on hold for 40 min, please call me 407-724-2453, I pay you for the service I didn’t receive yet.
Insurer: ASPCA
By: Lyudmila Tuthill
Liars and thieves
Calling Pets Best thieves and liars might seem over the top, but that's been my experience with them. It took TWO MONTHS for Pets Best to review my claims. I got absolutely nothing back on two very expensive vet visits, and the money wasn't even applied to my deductible. Their excuse? Everything on my cat's vet visits was due to a "pre-existing condition." Convenient excuse to deny both my claims, but more importantly, it is not true! I would NOT recommend Pets Best to anyone looking for pet insurance for their cat. Save your money- otherwise you are throwing it in the street if you do business with them. All of these positive 5 star reviews leads me to believe that the reviews are fake, or they were paid to post them. Beware.
Insurer: Pets Best
By: June C.