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The claims process is so easy and…
The claims process is so easy and stress free.
Insurer: Embrace
By: Felicia and Jim Thurman
Amazing service
I am so impressed with Healthy Paws - I submit a claim and within 48 hours its complete and I have my reimbursement - and then they emailed me to check on our pet who had ACL surgery - amazing and always so helpful - I am so glad I have Heathly Paws
Insurer: Healthy Paws
By: Carmen
You make it very easy to set up a…
You make it very easy to set up a claim.Thanks
Insurer: Spot
By: OSCARGREEN
Fast reimbursement
Fast reimbursement Great customer service Highly recommend this for preventive care as well as emergencies
Insurer: Spot
By: customer
Easy
It was very easy to submit a claim and though the reimbursement was a bit on the slow side, it was within 30 days, which didn't bother me. The EOB was clear and easy to understand, but I did have to go and look at my policy because I didn't remember what my deductible or percentage covered amount was. After reading many horror stories online about pet insurance's that refused to pay for instances that one would assume would be covered, I was happy to receive reimbursement without a problem. I'll be interested in seeing if my premiums go up after this.
Insurer: Pets Best
By: Trish
Very friendly person on the other side!
Very friendly person on the other side! Truly a pleasure! Thank yog, MNita
Insurer: Trupanion
By: customer
simple claims process
The process for submitting claims is easy. Embrace communicated directly with my vet when they needed additional information to complete their claims review.
Insurer: Embrace
By: Megan T
Never responded to any of my emails…
Never responded to any of my emails about my claim. Constantly on app said I needed to upload my invoice and I did 3 times and not once was anything done or founded for me. This company Is a joke even when I called to cancel they didn’t even try to alleviate or ask why I was cancelling this company could give a rats ass about your pets. Don’t sign up find something that’ll actually help
Insurer: ASPCA
By: Japhet
It is a complete SCAM
It is a complete SCAM. They took almost 3 months to review my claims for a simple ear infection only to reject it with 2 reason codes that contradicted eachother and made no sense. You are better off saving the monthly fee in an account for your pet and dipping into it if ever needed vs giving it to trupanion only to end up with no reimbursement and be out of pocket the premium $ as well. I trusted them and got the insurance as a peace of mind and it was a mistake. Don't make the sane mistake. I highly doubt they are legitimate.
Insurer: Trupanion
By: Kiwi
3 stars because I thought my vet would…
3 stars because I thought my vet would be able to bill Embrace Pet Insurance and I would pay the difference, like I do with my health insurance. Instead, I learned that I had to pay the full amount in advance then submit a claim. I also was not able to consult Embrace about whether the charges would be covered because it was a holiday. This was very unexpected, and scary because I am afraid Embrace won't cover his bill.
Insurer: Embrace
By: AW